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Page Builder not Pro

Featured Lock Resolved Issue
Hi, I have a big problem on my site. when i open the frontend editor it opens it with lite non pro functions. I bought the PRO one. Why? see attach

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    firefox_veDbbLJ03v.png 26 KB
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    firefox_O9pO0F4E3k.png 110.3 KB

10 Answers

Mehtaz Afsana Borsha - Staff

More than a month ago #Permalink
Hi,
Its a cache issue.Please follow the screenshot
https://prnt.sc/t88859
In there you can see that the pro versions addons are available here. Do you able to use them?Please let me know
And don't forget to clear your Joomla and Browser cache
-Best Regards
Mehtaz

Roberto Scarcella

More than a month ago #Permalink
Hello. or cleared the cache. I can't use them and the page doesn't appear all

Roberto Scarcella

More than a month ago #Permalink
Hello. We can solve the problem. I can't use Page Builder from the FrontEnd. thank you

Mehtaz Afsana Borsha - Staff

More than a month ago #Permalink
Hi,
Sorry for the misunderstanding. Did you clear your Joomla and Browser cache? If possible give me your super admin access in my PM so that I can check

Roberto Scarcella

More than a month ago #Permalink
yes ... I cleared the cache

Mehtaz Afsana Borsha - Staff

More than a month ago #Permalink
yes ... I cleared the cache


Still, it does not work? Then give me your administrative information in my PM.

Roberto Scarcella

More than a month ago #Permalink
ok...send

Roberto Scarcella

More than a month ago #Permalink
ok...send

hi ... did you receive all the access data?

Mehtaz Afsana Borsha - Staff

More than a month ago #Permalink
Yes. I will check and get back to you


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