We’re with you. JoomShaper is offering a 20% Discount on all plans due to the impact of COVID-19.

Support Online : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

Page builder pro addons not allowing editing

Featured Lock Resolved Issue
Ok, so have upgrade to latest page builder pro 3.2.6, joomla 3.8.11, template Joomshaper New Edge 2.2 (latest version) cost me another £46!

Now have a site that does not work!!!!!!!

Page builder addon is now uneditable! see attachement.
'Front end editor' just shows a blank page! see attachment.

Am wondering why I bother to upgrade!

Please could you look at what I have and let me know what to do next.

Thank you.

Dave

Attachments (2)

  • click edit addon.jpg
    click edit addon.jpg 71.8 KB
  • Screen Shot 2018-08-02 at 23.31.34.png
    Screen Shot 2018-08-02 at 23.31.34.png 325.2 KB

4 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Could you send me the Joomla administrator access? I will let you know where is the problem.

-Thanks

Toufiq - Staff

More than a month ago #Permalink
Hi there,

I have checked & but no problem found. Working fine.

http://prntscr.com/kf65rf

-Thanks

Dave

More than a month ago #Permalink
Thanks Toufiq,

All seems to have settled down and is working as it should. I guess the updates take a while to sort themselves out.

Sorry to take up your time, I just didn't know what to do.

Many thanks and keep up the good work!

Toufiq - Staff

More than a month ago #Permalink
Thanks Toufiq,

All seems to have settled down and is working as it should. I guess the updates take a while to sort themselves out.

Sorry to take up your time, I just didn't know what to do.

Many thanks and keep up the good work!


Hi there, Glad to heard that your problem solved. You can close the forum post. Thanks


There are no replies made for this post yet.
Be one of the first to reply to this post!

124

Templates

331646

Community Users

Newsletter

Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. JoomShaper.com is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us