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PageBuilder 3.4.9 templates not loading on new page - just spinning

Featured Lock Resolved Issue
anyone else having an issue with page templates not loading when creating a new page?

Click the Page Templates link and just get the spinner...

Attachments (1)

  • Screen Shot 2019-04-23 at 10.28.41 AM.png
    Screen Shot 2019-04-23 at 10.28.41 AM.png 97.4 KB

8 Answers

Sohail Ghani

More than a month ago #Permalink
Yes, I have same issue After update the SPPB Latest Version 3.4.9.but I am waiting response from the joomshaper team or may be they will releases new version.

Regards,
SG

Rod Martin

More than a month ago #Permalink
is there any timeline on this - it's kind of a pain?

Ralph-Uwe Scherer

More than a month ago #Permalink
Are you guys by any chance using Cloudflare? I think Joomshaper pulls in their templates from an API and perhaps your IP address got blocked and it is not allowing you to connect.

Rod Martin

More than a month ago #Permalink
Nope...

Ralph-Uwe Scherer

More than a month ago #Permalink
Nope...

It was a stab in the dark, to be sure. It seems to be an intermittent problem because it didn't work 3 days ago, it worked yesterday and today, after doing the latest update, it stopped working again. I will let you know when it starts working again.

vaggelis

More than a month ago #Permalink
The only solution to get it working is to be loged in at frontend and then you will be able to add a new template (backend or frontend)

Rod Martin

More than a month ago #Permalink
The only solution to get it working is to be loged in at frontend and then you will be able to add a new template (backend or frontend)


Thanks for the workaround (confirmed it works) - hopefully they’ll fix this - ‘cause that just makes no sense at all. Thanks

Ralph-Uwe Scherer

More than a month ago #Permalink
Great workaround and I agree. Makes no sense. I even logged into the front end under a different user name as my super admin and it works.


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