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PageBuilder 3.4.9 templates not loading on new page - just spinning

Featured Lock Resolved Issue
anyone else having an issue with page templates not loading when creating a new page?

Click the Page Templates link and just get the spinner...

Attachments (1)

  • Screen Shot 2019-04-23 at 10.28.41 AM.png
    Screen Shot 2019-04-23 at 10.28.41 AM.png 97.4 KB

8 Answers

Yes, I have same issue After update the SPPB Latest Version 3.4.9.but I am waiting response from the joomshaper team or may be they will releases new version.

Regards,
SG
is there any timeline on this - it's kind of a pain?
Are you guys by any chance using Cloudflare? I think Joomshaper pulls in their templates from an API and perhaps your IP address got blocked and it is not allowing you to connect.
Nope...
Nope...

It was a stab in the dark, to be sure. It seems to be an intermittent problem because it didn't work 3 days ago, it worked yesterday and today, after doing the latest update, it stopped working again. I will let you know when it starts working again.
The only solution to get it working is to be loged in at frontend and then you will be able to add a new template (backend or frontend)
The only solution to get it working is to be loged in at frontend and then you will be able to add a new template (backend or frontend)


Thanks for the workaround (confirmed it works) - hopefully they’ll fix this - ‘cause that just makes no sense at all. Thanks
Great workaround and I agree. Makes no sense. I even logged into the front end under a different user name as my super admin and it works.


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