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Pagebuilder Pro activation Problems

Featured Lock Resolved Issue
It has been a week since I first asked the question, and I have not received any answers.

I bought the Business subscription expecting to be able to download Pagebuilder Pro,. Instead, you told me, that I could sue Pagebuilder Pro only as part of a quickstart package. hence, I install Helix Ultimate.

However, when I tried enabling Page builder Pro, it dows not work.

I am getting tired and frustrated. Please answer asap, otherwise, I will call my cc company, and ask for a refund. I will also do a review in teh Joomla.or home page.

Fernando;) :( :( ;) ;) ;) ;) ;) ;)

4 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
but you got the answer two weeks ago.
Link: https://www.joomshaper.com/forums/download-od-sp-page-builder-pro-3
---
Let me answer you again
I bought the Business subscription expecting to be able to download Pagebuilder Pro

You're wrong. Inside "Bussiness" subscription SPPB is inside QuickStart only, and it was (it's) described inside Pricing page > FAQ

It's not our fault that you don't read what you're buying. This is not a scam site, all information is there.
----

If you need only SP Page Builder Pro please order a proper subscription like all users before you
https://www.joomshaper.com/join-now#page-builder


You had 2 weeks to ask for a template subscription refund.

FC Osorio

More than a month ago #Permalink
Hi,
but you got the answer two weeks ago.
Link: https://www.joomshaper.com/forums/download-od-sp-page-builder-pro-3
---
Let me answer you again
I bought the Business subscription expecting to be able to download Pagebuilder Pro

You're wrong. Inside "Bussiness" subscription SPPB is inside QuickStart only, and it was (it's) described inside Pricing page > FAQ

It's not our fault that you don't read what you're buying. This is not a scam site, all information is there.
----

If you need only SP Page Builder Pro please order a proper subscription like all users before you
https://www.joomshaper.com/join-now#page-builder


You had 2 weeks to ask for a template subscription refund.


IN

FC Osorio

More than a month ago #Permalink
M<y apologies but I am clearly confused. You said that Pagebuilder bro came bundled with a quickstart.
I downloaded helix_Ultimate quickstart, and installed. However, when I go to sue pagebuilder pro, it does not work.

I use my credentials and license as you suggested, but it still does not work.

Basically my question is - how do I get pagebuilder Pro to work once a quickstart template, in this case, Helix_Ultimate has been installed.

I will appreciate a quick answer.

Fernando

Paul Frankowski - Staff

More than a month ago #Permalink
Helix Ultimate is a free template, so it's available for everyone.
Inside Quickstart there is only SPPB Lite, not Pro. I hope you guess why.
---
If you want to use SPPB Pro inside you have to do only 5 simple steps:
1) Order SPPB subscription
2) Download PRO version
3) Install it
4) Fill license key and e-mail inside Options
5) Clear browser cache and enjoy


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