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Pagebuilderform not working with reCAPTCHA

Featured Lock Resolved Bug
We have built the contactpage with the custom pagebuilder contact form. To prevent spam we have also set up Google reCAPTCHA.

When i fill in the contact form and check the reCAPTCHA and press sent, the form clears as if being sent but i dont get a: This message has been sent. message.

Also, when i fill in the contact form and dont check the reCAPTCHA the form also clears as if it has been sent, and i dont get a message for not checking the reCAPTCHA.

I have allready deleted the form and add a new form, but no succes. I have tried the form without reCAPTCHA and that worked. Its all updated to the latest versions.

I hope you can help me.

20 Answers

Toufiq - Staff

More than a month ago #Permalink
We have built the contactpage with the custom pagebuilder contact form. To prevent spam we have also set up Google reCAPTCHA.

When i fill in the contact form and check the reCAPTCHA and press sent, the form clears as if being sent but i dont get a: This message has been sent. message.

Also, when i fill in the contact form and dont check the reCAPTCHA the form also clears as if it has been sent, and i dont get a message for not checking the reCAPTCHA.

I have allready deleted the form and add a new form, but no succes. I have tried the form without reCAPTCHA and that worked. Its all updated to the latest versions.

I hope you can help me.



whats the Problem? i have the same Problem.... but i dont understand why you need a admin access .... i think its a major-problem.


Hi there, Create a new row and re-insert the addon of contact, then try to check & let me know.

Note: Disable the previous row of contact addon.

-Thanks

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Sorry for the inconvenience. Please turn off the invisible captcha plugin from the plugin manager.

-Thank

L. Leijen

More than a month ago #Permalink
Hi Toufiq,

I tried the solution, cleared the cache and tested again. But i can still fill in the form and press sent. It wont give a message that i didnt check the reCAPTCHA and it doesnt give a message sent/message not sent pop-u and just clear the form like it has been sent.

It does give a sent mail message when i check the recaptcha box now.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Please send me the Joomla administrator access via PM.

-Thanks

TENDIL

More than a month ago #Permalink
Hello I have the same problem with the contact form template "kitchen shaper" or form builder.

For both forms:
- I tried with no recaptcha,
- I disabled the recaptcha plugin,
- I tried with phpmail mail server (configuration test ok)
- I tried with the mail server smtp (configuration test ok).

For both forms I do not have the same error:
- contact form template "kitchen shaper"
sending mail to failed
- form builder form
it tells me that I did not enter an email address while the field is filled.

If you can help me ... the project is online ... I can give you access in mp.

Joomla 3.9.4
SPPageBuilder 3.4.6
PHP 7.3.3

Toufiq - Staff

More than a month ago #Permalink
Hello I have the same problem with the contact form template "kitchen shaper" or form builder.

For both forms:
- I tried with no recaptcha,
- I disabled the recaptcha plugin,
- I tried with phpmail mail server (configuration test ok)
- I tried with the mail server smtp (configuration test ok).

For both forms I do not have the same error:
- contact form template "kitchen shaper"
sending mail to failed
- form builder form
it tells me that I did not enter an email address while the field is filled.

If you can help me ... the project is online ... I can give you access in mp.

Joomla 3.9.4
SPPageBuilder 3.4.6
PHP 7.3.3


Hi there,

Please send me the Joomla administrator access via PM. In the meantime, create a new page and load the contact addon and check, Please.

-Thanks

L. Leijen

More than a month ago #Permalink
So what is the fix Toufiq. I have several websites now with the same problem.

I also tried to make a new page and add a new form there, that also doesnt work.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Could you send me the Joomla administrator access via PM?

-Thanks

TENDIL

More than a month ago #Permalink
Hello I have the same problem with the contact form template "kitchen shaper" or form builder.

For both forms:
- I tried with no recaptcha,
- I disabled the recaptcha plugin,
- I tried with phpmail mail server (configuration test ok)
- I tried with the mail server smtp (configuration test ok).

For both forms I do not have the same error:
- contact form template "kitchen shaper"
sending mail to failed
- form builder form
it tells me that I did not enter an email address while the field is filled.

If you can help me ... the project is online ... I can give you access in mp.

Joomla 3.9.4
SPPageBuilder 3.4.6
PHP 7.3.3


Hi there,

Please send me the Joomla administrator access via PM. In the meantime, create a new page and load the contact addon and check, Please.

-Thanks


Hello I just sent you the project access codes in pm. thank you

Toufiq - Staff

More than a month ago #Permalink
Hello I have the same problem with the contact form template "kitchen shaper" or form builder.

For both forms:
- I tried with no recaptcha,
- I disabled the recaptcha plugin,
- I tried with phpmail mail server (configuration test ok)
- I tried with the mail server smtp (configuration test ok).

For both forms I do not have the same error:
- contact form template "kitchen shaper"
sending mail to failed
- form builder form
it tells me that I did not enter an email address while the field is filled.

If you can help me ... the project is online ... I can give you access in mp.

Joomla 3.9.4
SPPageBuilder 3.4.6
PHP 7.3.3


Hi there,

Please send me the Joomla administrator access via PM. In the meantime, create a new page and load the contact addon and check, Please.

-Thanks


Hello I just sent you the project access codes in pm. thank you


Hi there, Please check now and let me know. Thanks

Dirk

More than a month ago #Permalink
We have built the contactpage with the custom pagebuilder contact form. To prevent spam we have also set up Google reCAPTCHA.

When i fill in the contact form and check the reCAPTCHA and press sent, the form clears as if being sent but i dont get a: This message has been sent. message.

Also, when i fill in the contact form and dont check the reCAPTCHA the form also clears as if it has been sent, and i dont get a message for not checking the reCAPTCHA.

I have allready deleted the form and add a new form, but no succes. I have tried the form without reCAPTCHA and that worked. Its all updated to the latest versions.

I hope you can help me.



whats the Problem? i have the same Problem.... but i dont understand why you need a admin access .... i think its a major-problem.

Dirk

More than a month ago #Permalink
hi, yes it works now.... big THX ;)

Toufiq - Staff

More than a month ago #Permalink
hi, yes it works now.... big THX ;)


Hi there, You are most welcome & Thanks

L. Leijen

More than a month ago #Permalink
hi, yes it works now.... big THX ;)


Hi there, You are most welcome & Thanks


So is there a sollution i can do myself? Or do you want acces for all the websites that are not working?

Toufiq - Staff

More than a month ago #Permalink
hi, yes it works now.... big THX ;)


Hi there, You are most welcome & Thanks


So is there a sollution i can do myself? Or do you want acces for all the websites that are not working?


Hi there, Create a new row and re-insert the addon of contact, then try to check & let me know.

Note: Disable the previous row of contact addon.

-Thanks

L. Leijen

More than a month ago #Permalink
hi, yes it works now.... big THX ;)


Hi there, You are most welcome & Thanks


So is there a sollution i can do myself? Or do you want acces for all the websites that are not working?


Hi there, Create a new row and re-insert the addon of contact, then try to check & let me know.

Note: Disable the previous row of contact addon.

-Thanks


I have tried that, it didnt work. Any other things i can try?

Toufiq - Staff

More than a month ago #Permalink
hi, yes it works now.... big THX ;)


Hi there, You are most welcome & Thanks


So is there a sollution i can do myself? Or do you want acces for all the websites that are not working?


Hi there, Create a new row and re-insert the addon of contact, then try to check & let me know.

Note: Disable the previous row of contact addon.

-Thanks


I have tried that, it didnt work. Any other things i can try?


Hi there, Please send me the Joomla administrator access via PM. Thanks

L. Leijen

More than a month ago #Permalink
hi, yes it works now.... big THX ;)


Hi there, You are most welcome & Thanks


So is there a sollution i can do myself? Or do you want acces for all the websites that are not working?


Hi there, Create a new row and re-insert the addon of contact, then try to check & let me know.

Note: Disable the previous row of contact addon.

-Thanks


I have tried that, it didnt work. Any other things i can try?


Hi there, Please send me the Joomla administrator access via PM. Thanks


I have sent the login details, could you please respond?

Toufiq - Staff

More than a month ago #Permalink
hi, yes it works now.... big THX ;)


Hi there, You are most welcome & Thanks


So is there a sollution i can do myself? Or do you want acces for all the websites that are not working?


Hi there, Create a new row and re-insert the addon of contact, then try to check & let me know.

Note: Disable the previous row of contact addon.

-Thanks


I have tried that, it didnt work. Any other things i can try?


Hi there, Please send me the Joomla administrator access via PM. Thanks


I have sent the login details, could you please respond?


Hi there, It works fine.

http://prntscr.com/nd6lw2

-Thanks


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