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parallax issue

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hy
we have purchased a a very good helix template from themforest it's the flex template , and we have purchased the licence to get all latest update

but on we we want use the background as parallax it always start from 14 px whitch leave an 14px emty space at the top and when we use transparant header it look very buggy as you look here : https://www.screencast.com/t/mCHoN6ztqOpx and on the console https://www.screencast.com/t/8oAzMZmpfm


how can we fix this please ?

thanks
amine

9 Answers

Hi,
Sorry for this inconvenience.
Could you please share your site URL? Which will help me to solve your problem.
Thanks
yes , the dev site link is https://dev.whmdesign.com/index.php
Hi,
Please use this Custom Css

div#section-id-1571699360479{
background-position: 50% 0px !important;
}

Thanks
Hi,
Please use this Custom Css

div#section-id-1571699360479{
background-position: 50% 0px !important;
}

Thanks


hy
when i add this cod , the parallax is no working any more working , the image stay fixed , when you add this cod the the browser cosole you will remark this too ..

is there any other solution ?

thanks
amine
Hi,
Are you using my code in your custom css?
https://prnt.sc/pt7k7x
Because it works in my end
https://files.fm/u/tp8d5hmw
-Regards
Mehtaz
Hi,
Are you using my code in your custom css?
https://prnt.sc/pt7k7x
Because it works in my end
https://files.fm/u/tp8d5hmw
-Regards
Mehtaz


but this what you show me after you added this code is not Parallax effect , this cod fix the background image this like you disabe the parralax effect option , the parallax effect move the background image to the top and to the bottom when you scoll , you can see it here to knwo what i mean http://demo.joomshaper.com/2018/opus/index.php/home/corporate-business you can see that the paralax effect workd witouwt issue and there no space empty at the top , also i download this template and checked the option also they use that same option on spb (background image with paralax effect enabled )


is it cleare what i mean ?
Yes
Sorry for this inconvenience
Yes
Sorry for this inconvenience


no , problem

is there any way to fix it ?
HI,
I suggest that could you please install our default template Protostar and then check your issue.
Because this is how our parallax works
https://files.fm/u/u7vmkv23
-Regards
Mehtaz


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