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Performance on Firefox - Interactions

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I am working on a page built from Organic layout page Product Details. It works great on Chrome and Safari, but it is an absolute disaster when I try it on any version of Firefox. Is this a known issue or have I somehow done something wrong? Thank you!

https://www.otato.ca/component/sppagebuilder/?view=page&id=84

6 Answers

Toufiq - Staff

3 weeks ago #Permalink
Hi there,

Thank you for sharing your query with us. Besides, Sorry for the inconvenience. I have checked your URL via Firefox browser. But, no problem found.

https://drive.google.com/file/d/1u_rFfNwjjILCedqV1wXfxs8dpl1uiSM7/view

-Thanks
Thanks for looking, if you compare the performance of those animations on Firefox versus Safari or Chrome, it is terrible. It's choppy and looks very unprofessional. Is this a known issue? I can run that same page, on the same computer, it Chrome and it's smooth as silk, but Firefox looks like it's struggling greatly. I am testing this on several machines, but I don't understand why this would be the results on one of the more popular browsers. Was this not a priority in testing the new interactions?

Thanks so much for any help, you guys are always great.

Toufiq - Staff

3 weeks ago #Permalink
Hi there,

Thanks for your explanation. I have tested again using Firefox browser. Would please share a screencast video of Firefox browser & google chrome browser? It would be helpful to understand.

-Thanks
Alright, I made a screenrecording and uploaded it to YouTube. Here is the link:

https://youtu.be/WlXQ1JBC5Ic

Please let me know your thoughts, this performance issue is keeping me from designing with this awesome new feature!

Toufiq - Staff

2 weeks ago #Permalink
Hi there,

Thanks for your reply. Please watch the video.

https://drive.google.com/file/d/1yc7CZeoQPLzYk8ZERsvsddH106vvnUGf/view

-Thanks
Thank you for showing that it works correctly. Can you please give me any insight as to why it might be choppy on my end?


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