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Performance on Firefox - Interactions

Featured Lock Resolved Issue
I am working on a page built from Organic layout page Product Details. It works great on Chrome and Safari, but it is an absolute disaster when I try it on any version of Firefox. Is this a known issue or have I somehow done something wrong? Thank you!

https://www.otato.ca/component/sppagebuilder/?view=page&id=84

8 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your reply. Please watch the video.

https://drive.google.com/file/d/1yc7CZeoQPLzYk8ZERsvsddH106vvnUGf/view

-Thanks

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thank you for sharing your query with us. Besides, Sorry for the inconvenience. I have checked your URL via Firefox browser. But, no problem found.

https://drive.google.com/file/d/1u_rFfNwjjILCedqV1wXfxs8dpl1uiSM7/view

-Thanks

Hayden Cyr

More than a month ago #Permalink
Thanks for looking, if you compare the performance of those animations on Firefox versus Safari or Chrome, it is terrible. It's choppy and looks very unprofessional. Is this a known issue? I can run that same page, on the same computer, it Chrome and it's smooth as silk, but Firefox looks like it's struggling greatly. I am testing this on several machines, but I don't understand why this would be the results on one of the more popular browsers. Was this not a priority in testing the new interactions?

Thanks so much for any help, you guys are always great.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your explanation. I have tested again using Firefox browser. Would please share a screencast video of Firefox browser & google chrome browser? It would be helpful to understand.

-Thanks

Hayden Cyr

More than a month ago #Permalink
Alright, I made a screenrecording and uploaded it to YouTube. Here is the link:

https://youtu.be/WlXQ1JBC5Ic

Please let me know your thoughts, this performance issue is keeping me from designing with this awesome new feature!

Hayden Cyr

More than a month ago #Permalink
Thank you for showing that it works correctly. Can you please give me any insight as to why it might be choppy on my end?

Toufiq - Staff

More than a month ago #Permalink
Thank you for showing that it works correctly. Can you please give me any insight as to why it might be choppy on my end?


Hi there, Don't know why it occurred as choppy. Maybe your browser causes. Thanks


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