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problem secret key

Featured Lock Resolved Issue
hello, I can not connect to my site, it requires me a secret code while I do not, if not I have the username and password, but it does not work, j need your help

2 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
probably by mistake you enabled Joomla extra key validation. That's why you cannot get access.
or somebody hacked your site and turn it on, and changed your login details.
To fix it... It request some actions from FTP.
Sorry, but Joomla problems are beyond JoomShaper support.

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