Support Offline : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

problem secret key

Featured Lock Resolved Issue
hello, I can not connect to my site, it requires me a secret code while I do not, if not I have the username and password, but it does not work, j need your help

https://www.lubayaclaudel.com

2 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
probably by mistake you enabled Joomla extra key validation. That's why you cannot get access.
or somebody hacked your site and turn it on, and changed your login details.
---
To fix it... It request some actions from FTP.
---
Sorry, but Joomla problems are beyond JoomShaper support.


There are replies in this post but you are not allowed to view the replies from this post.

Leaderboard (30 days)

Paul Frankowski

Paul Frankowski

Total Accepted Answers: 129
Toufiq

Toufiq

Total Accepted Answers: 100
Sifat

Sifat

Total Accepted Answers: 63
RV

RAFFAELE VIOLA

Total Accepted Answers: 2
IP

Ian Proffer

Total Accepted Answers: 1

116

Templates

299705

Community Users

Newsletter

Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. JoomShaper.com is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us