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problem when i view site with mozilla

Featured Lock Resolved
hello,
sorry for disturbing, i noticed that when i see the site with Mozilla, i cant move the screen left and right, it takes a part of the site and thats it (i have enlarged the site ca that be the problem) ?
thanks

6 Answers

Ehsan Riyadh

More than a month ago #Permalink
Hi MeddyBear,
I think all goes fine with you.
I lost your site url. Can you please, provide it or a clue of the problem.

Regards.

MeddyBear

More than a month ago #Permalink
thanks for ur time, my site is http://www.meddybear.net , the body is larger now than it was before in ur defult template (i enlarged it), can that be the problem? i also have problems viewing it from mobile, should i make a new site for mobile or its all because of the the wide body?

thanks a lot

Ehsan Riyadh

More than a month ago #Permalink
I see there is no media queries works on your template.
Please, update helix system plugin from here: http://helix.joomshaper.com/downloads and find that you have any blank media_quaries.css file on templates\shaper_news_ii\css folder.

MeddyBear

More than a month ago #Permalink
I see there is no media queries works on your template.
Please, update helix system plugin from here: http://helix.joomshaper.com/downloads and find that you have any blank media_quaries.css file on templates\shaper_news_ii\css folder.


thanks again u r always generous, i updated the plugin, but still the problem is the same

by blank spaces on css you mean that this can be the reason for that the site is slow?
what should i do in order to make the site faster, maybe i put too much things..

i am sorry for disturbing again

let me know if i need to hire someone from ur team and pay him to do it, because the speed of the site is the most important thing
thanks again

Ehsan Riyadh

More than a month ago #Permalink
No need to hire someone. You are a honorable member of JoomShaper. Please, PM me with your site access with necessary Information(cpanel access, admin username and password).

As I remember you send those info before but we are not store old info so lost it. Regards.

MeddyBear

More than a month ago #Permalink
No need to hire someone. You are a honorable member of JoomShaper. Please, PM me with your site access with necessary Information(cpanel access, admin username and password).

As I remember you send those info before but we are not store old info so lost it. Regards.


i have sent al info, hope its not too coplicated my problem :)


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