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Problem with "Carousel" in SP Page Builder

Featured Lock Resolved Bug
Hi,

I wanted to point you a problem, or so I think.

I updated SP Page Builder to the latest release (2.5.1) on a website.

When I try to update a "Carousel" of images, they disappear and I can not update them. In the back end, when I click on the second item for example, I do not have the commands promt and can not add / edit the content.

I just tried not to see the navigation arrows and as a result I disappeared the carousel images.

If tomorrow I needed to add an image I would not know how to do it.

Sorry for my bad English.

Franco

16 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi,

Is your Carousel addon override inside the template location.

template/your_template/sppagebuilder/addons/

Please let me know.

-Thanks

Frkp71

More than a month ago #Permalink
Hi,

Is your Carousel addon override inside the template location.

template/your_template/sppagebuilder/addons/

Please let me know.

-Thanks


Hi,

I verified. In the route I have only these subfolders:

ajax_contact
animated_number
button_group
call_to_action
clients
divider
feature
image_content
person
pricing
progress_bar
tab
testimonialpro
text_block

Toufiq - Staff

More than a month ago #Permalink
Hi,

Thanks for your reply. Please send me the administrator access via pm. I will let you know tomorrow.

-Thanks

Frkp71

More than a month ago #Permalink
Hi,

Thanks for your reply. Please send me the administrator access via pm. I will let you know tomorrow.

-Thanks


Hi Toufiq,

The problem is that access to the administrative area is regulated by Two-Factor Authentication and for corporate rules I can not provide credentials.

Franco

Toufiq - Staff

More than a month ago #Permalink
Hi,

Thanks for your reply. Please send me the administrator access via pm. I will let you know tomorrow.

-Thanks


Hi Toufiq,

The problem is that access to the administrative area is regulated by Two-Factor Authentication and for corporate rules I can not provide credentials.

Franco


Hi, Can you come to the team viewer? Let me know. Thanks

Frkp71

More than a month ago #Permalink
Hi,

Thanks for your reply. Please send me the administrator access via pm. I will let you know tomorrow.

-Thanks


Hi Toufiq,

The problem is that access to the administrative area is regulated by Two-Factor Authentication and for corporate rules I can not provide credentials.

Franco


Hi, Can you come to the team viewer? Let me know. Thanks


Hi Toufiq,

Where can I write privately the credentials of access to the administrative area?

Thanks.

Franco

Toufiq - Staff

More than a month ago #Permalink
Hi,

I have checked this addon of Carousel. But, no problem found.

http://prntscr.com/gb6gvj

-Thanks

Frkp71

More than a month ago #Permalink
Hi Toufiq,

I answered you privately.

Thanks

Franco

Toufiq - Staff

More than a month ago #Permalink
Hi,

Please clarify in details about the Carousel problem.

-Thanks

Frkp71

More than a month ago #Permalink
Hi,

I Insert an Image (Item 1); all right.

I try to add a second image, obviously different (Item 2); I can not. I do not see command prompts (JCE editor).

See screenshot.

Thanks

Franco

screenshot.jpg

Attachments (1)

  • screenshot.jpg
    screenshot.jpg 32.3 KB

Frkp71

More than a month ago #Permalink
Hi,

I also happened to be able to insert more than one image, but when I save, each item displays the same image.

Thanks.

Franco

Toufiq - Staff

More than a month ago #Permalink
Hi, Please check now the test page Carousel addon.

http://prntscr.com/gbzndl

-Thanks

Frkp71

More than a month ago #Permalink
Hi, Please check now the test page Carousel addon.

http://prntscr.com/gbzndl

-Thanks


Hi,

OK. Now it works properly.

I can ask you what you did, because this problem I have on other two subdomains.

Thank you.

Franco

Toufiq - Staff

More than a month ago #Permalink
Hi, Please download the core JCE latest editor and update it. Thanks

Frkp71

More than a month ago #Permalink
Hi, Please download the core JCE latest editor and update it. Thanks

Thanks for the great collaboration.

Franco

Toufiq - Staff

More than a month ago #Permalink
Hi, Please download the core JCE latest editor and update it. Thanks

Thanks for the great collaboration.

Franco


Hi, You are most welcome & Thanks :)


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