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Problem with display film on mobile -Kidzy.

Featured Lock Resolved Issue
I have a problem with displaying videos on mobile devices. In the phone mode, the movie is displayed only after touching the screen. In tablet mode, the movie does not display or displays with a very long delay. The file size has been reduced to a size of 16MB and a resolution of 720p. The desktop is ok. What could be the reason? Template Kidzy.

https://wijasy.pl/siedemdarow


Exactly the same problem i found here:
https://www.joomshaper.com/forums/background-video-not-showing-on-mobile

but i have last version page builder ;-)

4 Answers

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your query. For smaller devices you need to click on the screen to play video. Please check this screencast

-Best Regards

wijasada

More than a month ago #Permalink
Hi,
Thanks for your query. For smaller devices you need to click on the screen to play video. Please check this screencast

-Best Regards



It would be good if it would be like you show but I only have a black or white screen. It would appear like the picture would be ok.

Sifat - Staff

More than a month ago #Permalink
Please set a background image there and that'll show instead of that video.
You can create a new page using pagebuilder and then check if it's working there or not.
Please let me know.

-Thanks


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