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Problem with shaper_revibe - Default

Featured Lock Resolved Issue
Hello,

i had to reinstall wamp and the Revibe template quickpack on another computer and started doing a new website. Normally, you get options to change the logo and choose which social icons will show and of course set up links for each of them.

I don't know what's going on, but since i installed this fresh new version and updated both Joomla, SP Page Builder and the template itself (using respective credentials), some options have simply vanished.

The 2 critical options that disappeared are the buttons to upload image for the logo, and the fields to define links for each social icons and buttons to decide which ones will show on the site or not.

I've been struggling with this for 48h and can't wrap my head around this stupid bug. PLEASE HEEEELLLP!

Many kind regards in advance! I'm a beginner and totally lost now :(

Cheers,

Chris

PS: my credentials is "super user" so i have access to everything.

Attachments (4)

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    ScreenShot1692.jpg 72.1 KB
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3 Answers

Toufiq - Staff

4 days ago #Permalink
Hi,

Which browser do you use? Please try to check google chrome and firefox. If you can't reach there, please let me know.

1. What is your PHP version?

-Thanks
Hi,

Which browser do you use? Please try to check google chrome and firefox. If you can't reach there, please let me know.

1. What is your PHP version?

-Thanks


Hello Toufiq,

I was using IE 11 (see attachment for exact build). I checked and indeed in Google Chrome it seems fine. HOWEVER, just so you know, i had switched to IE because of problems with updating SP Page Builder, which didn't work properly on Chrome. even when disabling popup blocker (it wouldn't lead to the update process and just stick to the same page for both Joomla Updates and SP Page Builder).

Anyway, thanks, switching brower fixed the problem.

Attachments (1)

  • ScreenShot1693.jpg
    ScreenShot1693.jpg 62 KB

Toufiq - Staff

3 days ago #Permalink
Hi,

Which browser do you use? Please try to check google chrome and firefox. If you can't reach there, please let me know.

1. What is your PHP version?

-Thanks


Hello Toufiq,

I was using IE 11 (see attachment for exact build). I checked and indeed in Google Chrome it seems fine. HOWEVER, just so you know, i had switched to IE because of problems with updating SP Page Builder, which didn't work properly on Chrome. even when disabling popup blocker (it wouldn't lead to the update process and just stick to the same page for both Joomla Updates and SP Page Builder).

Anyway, thanks, switching brower fixed the problem.


Hi, Thanks for your reply. I would request to you that, Please check Microsoft edge browser. Thanks


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