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Product description does not appear

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Product description does not appear

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10 Answers

Shibbir

More than a month ago #Permalink
Hi there,

Did you add the content correctly? Basically, when you press the New button from J2Store it's redirecting you to article page to enter the page description. Please check that.

Thanks.

Attachments (1)

  • Screenshot (11).png
    Screenshot (11).png 200.8 KB

Shibbir

More than a month ago #Permalink
Hello there,

The description is showing. You need to add the description from the article page. Search article with product title and then add the description.

Thanks.

Chris

More than a month ago #Permalink
Hi,

I have the same issue within Shopin - If I disable Short Description in the Item View options of the J2Store menu, then neither the short or long description show. If I enable Short Description, and use the Read More line, then it works fine...

Chris

Attachments (1)

  • description.jpg
    description.jpg 105.6 KB

Shibbir

More than a month ago #Permalink
Hi,

I have the same issue within Shopin - If I disable Short Description in the Item View options of the J2Store menu, then neither the short or long description show. If I enable Short Description, and use the Read More line, then it works fine...

Chris



Hello Chris,

Send me a screenshot from where you are disabling the short description.

Thanks.

Paul Frankowski - Staff

More than a month ago #Permalink
If intro text is too short for you, because it display only 100 chars
edit here:
templates/shaper_shopin/html/com_j2store/templates/bootstrap3/view_sdesc.php

Paul

More than a month ago #Permalink
If intro text is too short for you, because it display only 100 chars
edit here:
templates/shaper_shopin/html/com_j2store/templates/bootstrap3/view_sdesc.php


The product description is very different on joomshaper SHOPIN demos page. To the right of the products the description is limited...... but below in the description/specification area there is the full description.

The template on my site is different. The bottom description is also limited and when I edit the view_sdesc.php both descriptions are changed so on the same page to the right you get the full description and to the bottom you get the full description.

The description to the right style is always limited and the option to view full description below.

Paul Frankowski - Staff

More than a month ago #Permalink
You can also make some tests and for example, delete the file
templates/shaper_shopin/html/com_j2store/templates/bootstrap3/view_sdesc.php

Paul

More than a month ago #Permalink
You can also make some tests and for example, delete the file
templates/shaper_shopin/html/com_j2store/templates/bootstrap3/view_sdesc.php


It appears you are confused as to the help needed.
If I delete the file the description to the right of the product is full as well as the description to the bottom.

What I want ti for the product details to the left of the product to have limited description and the description to the bottom the full description.

This is how it shows on the Joomshaper demo page. ok?

How do we do this method?

Example attached j1.jpg j2.jpg

Attachments (2)

  • j1.jpg
    j1.jpg 319.5 KB
  • j2.jpg
    j2.jpg 520.8 KB

Paul

More than a month ago #Permalink
So here we are once again getting ignored, what a joke

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Please follow the instruction.

Go to the file location and rename this file view_sdesc.php to xview_sdesc.php
templates/shaper_shopin/html/com_j2store/templates/bootstrap3/view_sdesc.php

And use read more to display your short description in the short description area.

http://prntscr.com/mdom87

-Thanks


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