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Purchased Course not showing in backend

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Greetings,

I am using Joomla 3.4.5 with Varsity 2.0.1 originally from the Quickstart. When someone purchases a course, I receive payment in paypal and notification from papyal however, NOTHING is reflected in the backend of the website under ORDERS. I have to add the person manually. How can I fix this? Is there something I must change in my paypal account? Is the template only designed to manually enter orders? Please advise.

7 Answers

Toufiq - Staff

More than a month ago #Permalink
Dear,

Thanks for your query. Please check video tutorial for manual payment in varsita. If you need more help, please let us know.



-Thanks

hekamultimedia

More than a month ago #Permalink
Toufiq wrote:

Dear,

Thanks for your query. Please check video tutorial for manual payment in varsita. If you need more help, please let us know.



-Thanks


I'm not asking how to enter manual payments. That is what I am already doing as indicated. What I'm asking about is the automatic updating of an order when someone purchases a course and makes payment through paypal. Again, I receive the paypal notification of payment but the record is not created in the backend under orders. I am forced to enter it manually each time. Is this a bug? Is there no automatic order creation for paypal purchases? Do I need to make a change to something in my paypal account (e.g. IPN)?

hekamultimedia

More than a month ago #Permalink
Any help?

Toufiq - Staff

More than a month ago #Permalink
hekamultimedia wrote:

Toufiq wrote:

Dear,

Thanks for your query. Please check video tutorial for manual payment in varsita. If you need more help, please let us know.



-Thanks


I'm not asking how to enter manual payments. That is what I am already doing as indicated. What I'm asking about is the automatic updating of an order when someone purchases a course and makes payment through paypal. Again, I receive the paypal notification of payment but the record is not created in the backend under orders. I am forced to enter it manually each time. Is this a bug? Is there no automatic order creation for paypal purchases? Do I need to make a change to something in my paypal account (e.g. IPN)?


Dear, Thanks for your reply. Please tell me your paypal account type. Thanks

hekamultimedia

More than a month ago #Permalink
Toufiq wrote:

hekamultimedia wrote:

Toufiq wrote:

Dear,

Thanks for your query. Please check video tutorial for manual payment in varsita. If you need more help, please let us know.



-Thanks


I'm not asking how to enter manual payments. That is what I am already doing as indicated. What I'm asking about is the automatic updating of an order when someone purchases a course and makes payment through paypal. Again, I receive the paypal notification of payment but the record is not created in the backend under orders. I am forced to enter it manually each time. Is this a bug? Is there no automatic order creation for paypal purchases? Do I need to make a change to something in my paypal account (e.g. IPN)?


Dear, Thanks for your reply. Please tell me your paypal account type. Thanks


I have a Paypal Business Account

Toufiq - Staff

More than a month ago #Permalink
hekamultimedia wrote:

Toufiq wrote:

hekamultimedia wrote:

Toufiq wrote:

Dear,

Thanks for your query. Please check video tutorial for manual payment in varsita. If you need more help, please let us know.



-Thanks


I'm not asking how to enter manual payments. That is what I am already doing as indicated. What I'm asking about is the automatic updating of an order when someone purchases a course and makes payment through paypal. Again, I receive the paypal notification of payment but the record is not created in the backend under orders. I am forced to enter it manually each time. Is this a bug? Is there no automatic order creation for paypal purchases? Do I need to make a change to something in my paypal account (e.g. IPN)?


Dear, Thanks for your reply. Please tell me your paypal account type. Thanks


I have a Paypal Business Account


Dear, Thanks for your reply. Can you give me your site url with admin info via pm. Thanks

Toufiq - Staff

More than a month ago #Permalink
Toufiq wrote:

hekamultimedia wrote:

Toufiq wrote:

hekamultimedia wrote:

Toufiq wrote:

Dear,

Thanks for your query. Please check video tutorial for manual payment in varsita. If you need more help, please let us know.



-Thanks


I'm not asking how to enter manual payments. That is what I am already doing as indicated. What I'm asking about is the automatic updating of an order when someone purchases a course and makes payment through paypal. Again, I receive the paypal notification of payment but the record is not created in the backend under orders. I am forced to enter it manually each time. Is this a bug? Is there no automatic order creation for paypal purchases? Do I need to make a change to something in my paypal account (e.g. IPN)?


Dear, Thanks for your reply. Please tell me your paypal account type. Thanks


I have a Paypal Business Account


Dear, Thanks for your reply. Can you give me your site url with admin info via pm. Thanks


Dear, Thanks for your reply. Its not our LMS problem. Its your membership extension problem. Thanks


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