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Qubic Video link not working

Featured Lock Resolved
http://marquismp.cloudaccess.net/

Pop up works but video not automatically playing in web browser.


On iphone the video link goes straight to YouTube and plays.

19 Answers

Toufiq - Staff

More than a month ago #Permalink
Tom Hassall wrote:

Tom Hassall wrote:

I have the latest version SP Page Builder Pro v1.0.5 but the video still does not work :(



Morning support team. This is still not resolved and I really need your help on getting videos to play.


Hi, Thanks for your reply. There are no problem of modal addon for playing video. Its your video problem. Now another video are inserted. Thanks

Alex Smirnov

More than a month ago #Permalink
Hi Tom,

I am not being silly, but did you set the "Autoplay" to "Yes"? Out of the box it is set to No.

Regards,

Alex

MarquisBcast

More than a month ago #Permalink
I tried the check box for 'enable video in the background' but this did not change anything.

I cannot see any 'autoplay' function in the Modal Video module.

Can you screenshot what need to change please.

MarquisBcast

More than a month ago #Permalink
Alex can I give you admin access to take a look?

MarquisBcast

More than a month ago #Permalink
I have tried with another YouTube video clip just to see if it was my URL having a problem - but I get the same issue.

A pop up window with no video playing.

Attachments (1)

  • modal.jpg
    modal.jpg 334.5 KB

Toufiq - Staff

More than a month ago #Permalink
Hi,

Thanks for your query. You can update your sp pagebuilder.

-Thanks

MarquisBcast

More than a month ago #Permalink
Toufiq wrote:

Hi,

Thanks for your query. You can update your sp pagebuilder.

-Thanks


Hi Toufiq

What does that mean exactly?

Toufiq - Staff

More than a month ago #Permalink
Tom Hassall wrote:

Toufiq wrote:

Hi,

Thanks for your query. You can update your sp pagebuilder.

-Thanks


Hi Toufiq

What does that mean exactly?


Hi, Thanks for your reply. Please give me administrator info via pm. Thanks

MarquisBcast

More than a month ago #Permalink
Toufiq wrote:

Tom Hassall wrote:

Toufiq wrote:

Hi,

Thanks for your query. You can update your sp pagebuilder.

-Thanks


Hi Toufiq

What does that mean exactly?


Hi, Thanks for your reply. Please give me administrator info via pm. Thanks



Just have! :)

MarquisBcast

More than a month ago #Permalink
Hi Toufiq - can you fix my video issue?



(btw the SP Portfolio .php change worked geat!)

Toufiq - Staff

More than a month ago #Permalink
Tom Hassall wrote:

Hi Toufiq - can you fix my video issue?



(btw the SP Portfolio .php change worked geat!)
Tom Hassall wrote:

Hi Toufiq - can you fix my video issue?



(btw the SP Portfolio .php change worked geat!)


Hi, Thanks for your reply. Please update your pagebuilder.



-Thanks

MarquisBcast

More than a month ago #Permalink
I have the latest version SP Page Builder Pro v1.0.5 but the video still does not work :(

MarquisBcast

More than a month ago #Permalink
Tom Hassall wrote:

I have the latest version SP Page Builder Pro v1.0.5 but the video still does not work :(



Morning support team. This is still not resolved and I really need your help on getting videos to play.

MarquisBcast

More than a month ago #Permalink
Toufiq wrote:

Tom Hassall wrote:

Tom Hassall wrote:

I have the latest version SP Page Builder Pro v1.0.5 but the video still does not work :(



Morning support team. This is still not resolved and I really need your help on getting videos to play.


Hi, Thanks for your reply. There are no problem of modal addon for playing video. Its your video problem. Now another video are inserted. Thanks


Do you think it might be an issue with video size?

Toufiq - Staff

More than a month ago #Permalink
Tom Hassall wrote:

Toufiq wrote:

Tom Hassall wrote:

Tom Hassall wrote:

I have the latest version SP Page Builder Pro v1.0.5 but the video still does not work :(



Morning support team. This is still not resolved and I really need your help on getting videos to play.


Hi, Thanks for your reply. There are no problem of modal addon for playing video. Its your video problem. Now another video are inserted. Thanks


Do you think it might be an issue with video size?


You can upload your video again into youtube and then try again. Not size issue. Thanks

MarquisBcast

More than a month ago #Permalink
Toufiq wrote:

Tom Hassall wrote:

Tom Hassall wrote:

I have the latest version SP Page Builder Pro v1.0.5 but the video still does not work :(



Morning support team. This is still not resolved and I really need your help on getting videos to play.


Hi, Thanks for your reply. There are no problem of modal addon for playing video. Its your video problem. Now another video are inserted. Thanks




OK So we have cracked it!

These 2 links play the same YouTube video

https://youtu.be/sHydJtIUg2I :(

https://www.youtube.com/watch?v=sHydJtIUg2I :)


Only the URL with 'watch' in the title works in Modal Video

Toufiq - Staff

More than a month ago #Permalink
Tom Hassall wrote:

Toufiq wrote:

Tom Hassall wrote:

Tom Hassall wrote:

I have the latest version SP Page Builder Pro v1.0.5 but the video still does not work :(



Morning support team. This is still not resolved and I really need your help on getting videos to play.


Hi, Thanks for your reply. There are no problem of modal addon for playing video. Its your video problem. Now another video are inserted. Thanks




OK So we have cracked it!

These 2 links play the same YouTube video

https://youtu.be/sHydJtIUg2I :(

https://www.youtube.com/watch?v=sHydJtIUg2I :)


Only the URL with 'watch' in the title works in Modal Video


Hi, Thanks for your reply and understand. Thanks

Alex Smirnov

More than a month ago #Permalink
Hi Tom,

Tom Hassall wrote: ...OK So we have cracked it! These 2 links play the same YouTube video

https://youtu.be/sHydJtIUg2I :(

https://www.youtube.com/watch?v=sHydJtIUg2I :) Only the URL with 'watch' in the title works in Modal Video


From my end (UK, England), both of these URLs open up with "This video is unavailable." message. Just my 2c.

Regards,

Alex


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