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Quickstart Install Fails with Fatal Error

Featured Lock Resolved Issue
I just tried to do a fresh install of Varsita Version: 2.5 using Quickstart package but am getting a "Fatal Error: Call to undefined method".

Uploaded quickstart package
Extracted in the destination folder
Launched installation through URL/destinationFolder and then this red screen with error

Please help !

Attachments (1)

  • error.jpg
    error.jpg 25.4 KB

10 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
What PHP version ?
Localhost or Online server ?
What about
https://www.joomshaper.com/images/2016/08/08/php_settings.png

Paul Frankowski - Staff

More than a month ago #Permalink
2nd - did you copied all files? Check !

shokaib

More than a month ago #Permalink
PHP ver - native (5.4)
Using Online server
Extracted all files from quickstart zip file in the subdirectory - did not manually copy anything

Paul Frankowski wrote:

Hi,
What PHP version ?
Localhost or Online server ?
What about
https://www.joomshaper.com/images/2016/08/08/php_settings.png

shokaib

More than a month ago #Permalink
PHP ver - native (5.4)
Using Online server
Extracted all files from quickstart zip file in the subdirectory - did not manually copy anything

shokaib

More than a month ago #Permalink
I am waiting for your response. Please advise on the next steps.

shokaib

More than a month ago #Permalink
Paul Frankowski wrote:

Hi,
What PHP version ?
Localhost or Online server ?
What about
https://www.joomshaper.com/images/2016/08/08/php_settings.png


I am waiting for your response. Please advise on the next steps.

Paul Frankowski - Staff

More than a month ago #Permalink
PHP 5.4 is not supported anymore. Please switch to at least 5.5 or 5.6 (better).
---
Use PM and send me all access info, I will check. But php first!

Paul Frankowski - Staff

More than a month ago #Permalink
shokaib wrote:

I am waiting for your response. Please advise on the next steps.


As I said before, send me:
1) FTP access
2) Database (MySQL) data
3) URL to your site

without .... I cannot guess.

Paul Frankowski - Staff

More than a month ago #Permalink
Please clean your hosting from malware/backdoors/viruses you have lots of them in root category.
That's why nothing works as suppose to.
---
In our blog section we have few post about security (written by me).

Paul Frankowski - Staff

More than a month ago #Permalink
luckily for you, I did a little dusting and I managed to install the QS
on subfolder

Attachments (1)

  • done.png
    done.png 26.4 KB


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