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Quickstart Problem (Finance Template) - Forbidden/Permission Error

Featured Lock Resolved Issue
I followed your instructions carefully and have a problem with the site returning the following message:
You don't have permission to access / on this server.
Server unable to read htaccess file, denying access to be safe

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

There was an existing .htaccess file in the public_html directory - I renamed it and changed my htaccess.txt to .htaccess. Permissions are set as follows: .htaccess (644), public_html (744).

Any help would be amazing - thanks in advance.

4 Answers


More than a month ago #Permalink
Thanks for getting back to me Paul. It was indeed the permission set on my public_html. Solved.:D

Paul Frankowski - Staff

More than a month ago #Permalink
maybe talk with hosting support.
This kind of error is not from Joomla, and for sure not from our software.
Anytime, you can install a raw Joomla 3.9 (joomla.org) to be 100% sure where a source of a problem can be.

Paul Frankowski - Staff

More than a month ago #Permalink
Sometimes small tip may help solve any problem.

Thanks for the feedback. I am glad that you made it.

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