Support Forums

Support Online : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

Revibe Template update

Featured Lock Resolved Issue
On Shaper Revibe template I tried to update to the latest joomla release 3.9.2 and it broke my site, I could no longer login to the back end because of HTTP 500 error. I had to restore the site to the day before. So my question is how to successfully update? I updated my Organic Life template with no problem (but it is a recent installation) so I am thinking maybe it is the SP Page Builder Pro that broke it? Perhaps I should update that first? I was going to update the PHP to 7.3 last (and do you think I should start with 7 and try each step up?) I just need a step by step recommendation so I don't break the site again. I have limited joomla experience but I am a programmer so with some guidance I think I can get this successfully done.

The details of my current installation are below. I have also included all of the SP extensions as they are all different versions? I have the developer support package. Thank you for your assistance!

PHP Version 5.6.36
Web Server Apache
WebServer to PHP Interface litespeed
Joomla! Version Joomla! 3.6.5 Stable [ Noether ] 1-December-2016 22:46 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT

SP Page Builder Administrator Module 1.0.2 August 2014
SP Page Builder Administrator Component 2.3 Sep 2014
SP Page Builder - Search Site Plugin 1.1 July 2015
SP Page Builder Admin Menu Administrator Module 1.0.2 August 2014
SP Simple Portfolio Administrator Component 1.3 December 2015
SP Simple Portfolio Site Module 1.0.0 December 2014
System - SP Page Builder Pro Updater Site Plugin 1.0 Jul 2015
System - SP PageBuilder Site Plugin 1.0 Sep 2016

These plugins are available for update, but now I am hesitant to do anything that will break the site again...
Helix3 - Ajax Site Plugin 1.7 2.5.6 ajax Update
shaper_revibe Site Template 1.1 2.0 N/A Update
SP Page Builder Administrator Component 2.3 3.4.1 N/A Update
System - Helix3 Framework Site Plugin 1.7 2.5.6 system Update

1 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Give me your site administrator access via PM. I will try to update your site.

-Thanks


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Leaderboard (30 days)

Paul Frankowski

Paul Frankowski

Total Accepted Answers: 105
Sifat

Sifat

Total Accepted Answers: 104
Toufiq

Toufiq

Total Accepted Answers: 36
Pavel

Pavel

Total Accepted Answers: 4
J

johnny

Total Accepted Answers: 3

100+

Templates

200,000+

Community Users

Newsletter

Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. JoomShaper.com is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us