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SAVE button not working

Featured Lock Resolved Issue
Hi
I have the save button issue where it has the white circle and never gets past it. I don't have JCE, its the latest PHP, i have run DB Fix, Emptied all caches, everything up-to-date. replaced all Template, Helixultimate and PB Pro....same problem
https://www.dsroofingservices.co.uk

16 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Could you send me the Joomla administrator access via PM?

-Thanks

pgypps

More than a month ago #Permalink
are you open today? i sent you the access details via PM on Friday

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Happy new year. I have downloaded your site back up and run into my hosting and localhost. Here is working fine. Maybe your CloudFlare blocked the resource of page builder. Please contact your hosting provider.

http://prntscr.com/m1t37g

-Thanks

pgypps

More than a month ago #Permalink
I dont use cloudflare and disabled hosting Cache...same problem. ok will test on different hosting myself too..

pgypps

More than a month ago #Permalink
Siteground (hosting) are currently looking into this...although its looking like an issue between pagebuilder and SH404SEF as front end edit and preview dont work on some pages if URLs are rewritten (possibly a separate issue though).

So, i tried changing the URL in SH404sef and leaving an alias to the old page name...this all works as expected and even shows in the SQL tables properly...However pagebuilder is not seeing the new URL. Joomla articles dont get affected in the same way, only pagebuilder pages are affected.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thank you so much for your explanation. If you wanna rewrite then i would suggest to you that, please use the Joomla native SEO feature and native Joomla SEF URL will work.

https://www.joomshaper.com/blog/make-your-joomla-site-seo-friendly
https://www.youtube.com/watch?v=xMUAbMPnlpw

-Thanks

pgypps

More than a month ago #Permalink
Thank you for the update...i have continued to look into this and they guys at SH404SEF and i just want to run the following comment to you, as i have looked through the SQL and see the right info for the links are there but seems Pagebuilder is using full url rather than internal urls


comment below from SH404SEF

'So you found the actual problem then. Joomshaper still uses the Joomla SEF URL instead of using the correct one. As the edit URL is different if JOomla SEF or sh404SEF is used, this naturally generates a 404 as the Joomla SEF URL is invalid when sh404SEF is in use.

So the real question is why does JoomShaper uses the Joomla SEF URL? Sounds like a bug to me. There's a very well defined Joomla API for getting URLs and it seems they just don't use it for that button.'

pgypps

More than a month ago #Permalink
any thoughts please?? I have now Restored an earlier version of this site which only had PB installed. Updated everything still working, install SH404SEF and turned on SEF optimisation which then changes the URL as explained above, this then breaks the button in PB because it continues to look at a hardcoded link....please can you help and explain this to me ....WHY????

pgypps

More than a month ago #Permalink
Hi..i havent had any feedback from you??

also...in the meantime i have heard back constantly from SH404SEF and they are saying that there is an API that Joomshaper could use (maybe in the future??)

info:
PageBuilder is in the backend here, it cannot get the correct link to the front end editor (to any front end link basically). It can only compute them for Joomla SEF, by "guessing" what the link is going to be. But that does not work for 3rd party SEF as Joomla simply does not allow for that - unless PageBuilder uses sh404SEF to get the link (sh404SEF has an API for that).

To implement Joomshaper need to call:

/**
* Returns the sh404SEF SEF url for a give non-sef url,
* creating it on the fly if not already in the database
*
* @param string $nonSefUrl non-sef url, starting with index.php?...
* @param boolean $fullyQualified if true, return a fully qualified url, including protocol and host
* @param boolean $xhtml
* @param $ssl
*/
public static function getSefFromNonSef($nonSefUrl, $fullyQualified = true, $xhtml = false, $ssl = null)



using:

Sh404sefHelperGeneral::getSefFromNonSef($nonSefUrl, $fullyQualified = true, $xhtml = false, $ssl = null)

pgypps

More than a month ago #Permalink
thank you.

Toufiq - Staff

More than a month ago #Permalink
thank you.


Hi there, Where should we add this code? Please let me know exact file location & I need to discuss with our developer Team.

-Thanks

pgypps

More than a month ago #Permalink
here we go

They need to use this instead of using Joomla JRoute:_() function when they want to get a front end URL from the backend and sh404SEF is enabled (which they can test by checking if that function exists).

Toufiq - Staff

More than a month ago #Permalink
here we go

They need to use this instead of using Joomla JRoute:_() function when they want to get a front end URL from the backend and sh404SEF is enabled (which they can test by checking if that function exists).


Hi there, I have added to our working board. Hold for the developer decision. The earlier version is not possible. Thanks

pgypps

More than a month ago #Permalink
any update from DEV?

Toufiq - Staff

More than a month ago #Permalink
any update from DEV?


Hi there, Again I have informed the developer team. Thanks

Al Mamun - Staff

More than a month ago #Permalink
Hi pgypps,

When you are using sh404sef component you should keep disable this option until your site fully developed. After develop enable it. Here is a screenshot what you need disable.

Thanks,
Mamun


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