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setting up 404 error page

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I read this section of the Helix documentation about editing the 404 error page:

I set up a module as instructed but no change is shown on the front end. See screenshot:

I also tried a SP Page Builder module, see

but it still renders like this:

The module is assigned to all pages.

What else needs to be done to get it to render?



5 Answers

Maurice Molenaar

More than a month ago #Permalink
Hi Karen,

Just some thoughts:
Is the access level of the module 'Public' or not?
Is the module assigned to a specific language?


Karen Dunne

More than a month ago #Permalink
Yes the access level is set to public. It is not assigned to a specific language. See

Paul Frankowski - Staff

More than a month ago #Permalink
Indeed there is "404" module position.
And module must be assigned to all subpages


Attachments (1)

  • 404.jpg
    404.jpg 29.4 KB

Karen Dunne

More than a month ago #Permalink
The module is assigned to all pages, see

Is there a different definition when you say subpages?

Paul Frankowski - Staff

More than a month ago #Permalink
Hmm, all seems to be OK.
maybe faster would be just editing error.php file from template folder.

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