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setting up 404 error page

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I read this section of the Helix documentation about editing the 404 error page: https://www.joomshaper.com/documentation/helix-framework/helix3#error-404-page

I set up a module as instructed but no change is shown on the front end. See screenshot: http://take.ms/3XCH3

I also tried a SP Page Builder module, see http://take.ms/5zxDB4.

but it still renders like this: http://take.ms/3ZBFV

The module is assigned to all pages.

What else needs to be done to get it to render?

Thanks,

Karen

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