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Several problems on Apple devices (iPad/iPhone)

Featured Lock Resolved Bug
There is a problem / bug / issue with apple devices on websites based on helix 3

First: background constellation cover / fixed -> worked fine on helix 2.3, not on helix 3
--> see also here: https://www.joomshaper.com/forums/backgroundimage-on-ipad

Second: Submenus (items in the dropdown) from mega menu not clickable cause site loads directly on click - worked fine on helix 2.3, not on helix 3

I've tested this on several templates

3 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

You are using the Helix ultimate. Are you sure do you use Helix3?

-Thanks

farew

More than a month ago #Permalink
Hi there,

You are using the Helix ultimate. Are you sure do you use Helix3?

-Thanks


I'm sure. It caused on sites using the templates "quibic" and "spectrum", and I have to "spectrum" sites where both have the "cover/fixed" problem (also the qubic).

The older website with "Spectrum" used an older version of Helix (2.3) and the lastest site used an up2date helix (not ultimate) - I've not tested these issues with helix ultimate.

Addititonal info: There seems also to be a difference between iPad and iPad Pro. iPad Pro always (vertical & horizontal) shows the "Desktop Version" of the website and the menu did not work (as described before).

Toufiq - Staff

More than a month ago #Permalink
Hi, Send me the Joomla administrator access via pm. Thanks


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