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Shaper Helix3 Plugins Causing Joomal Menu To Not Work - 0 Cannot Use Object Of Type StdClass As Array

Featured Lock Resolved Bug
Hey there

I'm referring to the bug causing the problem of joomla menu to not work.
I'm using shaper-helix3 template. I did the following steps you guys recommended to do without a positive result. Problem still exists. This is what I did while trying to fix it:

- I updated all extensions and joomla core
- I deactivated the helix3 plugin
- I've added the code snippet onl line 50 in helix3.php

I did all these steps back and forth. Can you please help me?

Thanks

20 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
yes, It should be problem with your gsd plugin
look at first line of log

Delete or Disable !

Not our part of code!

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
1) Is this raw helix3 or template based on it ?
2) what version you have installed ?
3) about what menu we are talking about MegaMenu or Offcanvas menu ?

Paul Frankowski - Staff

More than a month ago #Permalink
4) Try this one
helix3_template_j3_v2.5.5RC.zip

all helix3 plugins HAVE to be enabled.

5) You have installed there only Joomla and Helix3 ... or tons of other extensions which may cause problems ?

Ivo

More than a month ago #Permalink
4) does not work to download the package, site refreshes all the time without downloading anything.

5) there are 5 additional components which are installed for months without causing any problems yet. there is one component I've recently added, smart slider 3. but I deactivated this one to check.

Paul Frankowski - Staff

More than a month ago #Permalink
ad 4) You have to click Black button download
is okay, I tried from firefox

Paul Frankowski - Staff

More than a month ago #Permalink

Paul Frankowski - Staff

More than a month ago #Permalink
what about 1,2,3 -- you need help or not?

Ivo

More than a month ago #Permalink
1) Is this raw helix3 or template based on it ?
2) what version you have installed ?
3) about what menu we are talking about MegaMenu or Offcanvas menu ?

sorry, didn't catch these ones

1 - Shaper_helix3 - Shaper Helix3 - Starter Template of Helix3 framework
2 - 2.5.5
3 - If I click in a joomla menue on an item, it just does not open, instead the error occurs

Paul Frankowski - Staff

More than a month ago #Permalink
thanks.
Are you able to download package now?

Ivo

More than a month ago #Permalink
jap, thanks for asking. I've installed it. Download problem was caused by ad-blocker

Paul Frankowski - Staff

More than a month ago #Permalink
okay, thanks.
---------
Can you make a simple test for us.
1) On this same server as you have your site install Helix3 quickstart
2) Install SPPB Pro if you have also
3) Install updated Helix3 (new)
4) And check menu then
5) If will be okay
6) Install one by one, this same EXTRA extensions which you have on original site and check menu each time after installation

it should tell you which extension cause problem.

Paul Frankowski - Staff

More than a month ago #Permalink
yes, then update to 2.5.5.

Ivo

More than a month ago #Permalink
I did step 1 to 4 one after another (yes I have the sppb pro license).
5 - worked
6 - installed smart slider 3, cleaned cache, menue worked
6.1 - installed engagebox, cleaned cache, menue worked
6.2 - installed chronoforms, cleaned cache, menue worked
6.3 - installed jce editor, cleaned cache, menue worked
6.4 - installed google structured data plugin, cleaned cache, menue worked

... everything is working on this fresh installation

I seriously have no idea what causes the problem. I didn't manipulate code in any way.

getting a bit nervous though :S

Paul Frankowski - Staff

More than a month ago #Permalink
in that case maybe it's problem with settings. Click rebuild Menu in MainMenu on original site.
---
In meantime I will ask our developer for extra eyes.

Ivo

More than a month ago #Permalink
did it on every menu, no change yet

thanks for checking. I can give you access if you want, no problem at all.

Paul Frankowski - Staff

More than a month ago #Permalink
our developer said your issue was fixed in Helix 2.5.4
and suggested you to uninstall Helix3 with all plugins, clear joomla cache and install again.
Official update 2.5.5 should be in next 2h

Ivo

More than a month ago #Permalink
Does the Debug Information might help you?

Attachments (1)

  • Screen Shot 2018-07-22 at 18.28.16.png
    Screen Shot 2018-07-22 at 18.28.16.png 543.6 KB

Ivo

More than a month ago #Permalink
thank you so much for your time Paul! I highly highly appreciate it!

Paul Frankowski - Staff

More than a month ago #Permalink
server logs can help solve almost any problem. all you need is ...read them :D :D :D :p


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