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Site Logo doesn't show in all browsers

Featured Lock Resolved Issue
Hi,

I've set my site Logo and it shows in Firefox, but not it Safari or Chrome. What could be the reason for this? Site is https://cineaulac.ch.

Thanks,

Roger

5 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
Chrome / Windows
Brave / Windows
In both I was able to see logo.

maybe clear browser cache and check from 2nd laptop

Roger Kaufmann

More than a month ago #Permalink
Cleared browser cache in both Safari and Chrome (both Mac) ... no logo. Firefox for Mac is OK, as is MS Edge for Windows.
Any other ideas?

Paul Frankowski - Staff

More than a month ago #Permalink
Have you added logo in "Logo Retina" field ?

Roger Kaufmann

More than a month ago #Permalink
Just did that ... and the logo now shows. Didn't use the double sized file, as prescribed, but it looks (almost) good now...

... but can you explain why the three browsers show as in the attached screenshots? After moving up and down they all adjust, but remain with the white bar or the cut off logo.

Thanks ... and wow, that support!!

Attachments (3)

  • Safari.png
    Safari.png 188.7 KB
  • Firefox.png
    Firefox.png 193.6 KB
  • Chrome.png
    Chrome.png 158.7 KB

Paul Frankowski - Staff

More than a month ago #Permalink
but can you explain why the three browsers show as in the attached screenshots?


It's good question, but for Safari browser developers.

Maybe use smaller logo, less height it would be safer.


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