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Site Outage! - Admin & Public Area Blank Page

Featured Lock Resolved Issue
HELP! :(

I've awoken to begin working on my site today and all I see is a blank white page with "error".
This also occurs in my admin area.

I've tried dumping my browser cache, using another browser, no source code to be viewed.
cPanel error logs show;
2018-12-29 12:21:01.687663 [INFO] [70.67.117.193:49817:HTTP2-1] File not found [/home/titan/public_html/401.shtml]
2018-12-29 12:20:24.630443 [INFO] [70.67.117.193:49769:HTTP2-7] File not found [/home/titan/public_html/401.shtml]
2018-12-29 12:18:47.249939 [INFO] [62.80.162.43:7466] File not found [/home/titan/public_html/403.shtml]
2018-12-29 12:18:38.663567 [INFO] [125.209.116.182:33061] File not found [/home/titan/public_html/403.shtml]
2018-12-29 12:18:28.615407 [INFO] [159.65.97.110:39954] File not found [/home/titan/public_html/403.shtml]
2018-12-29 12:05:29.426487 [INFO] [210.18.140.146:10223] File not found [/home/titan/public_html/403.shtml]
2018-12-29 12:05:19.218708 [INFO] [124.41.211.132:39458] File not found [/home/titan/public_html/403.shtml]
2018-12-29 12:05:08.420678 [INFO] [180.232.77.107:54188] File not found [/home/titan/public_html/403.shtml]

I tried renaming the SP Page Builder folders on my site. Still nothing but a blank page.

What can I try next?

2 Answers

[email protected]

More than a month ago #Permalink
I've just forced error reporting to maximum in the config.php via ftp and now see the following error;

Warning: session_start(): Failed to read session data: user (path: /opt/alt/php72/var/lib/php/session) in /home/titan/public_html/libraries/joomla/session/handler/native.php on line 260
Error: Failed to start application: Failed to start the session

[email protected]

More than a month ago #Permalink
Database Configuration :: Connection Error: 1203:User titan_web already has more than 'max_user_connections' active connections :

Any idea on what may have caused the above error?
This was the source of the problem. My host had maxed out the connections and restricted further MySQL access.


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