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slideshow not displayed in Internetexplorer only in chrome

Featured Lock Resolved Bug
Hello Support


In internet explorer and in the edge, The slideshow is not displayed. In chrome it is displayed. see attachments below.
I use the wayne corp template. This is a localhost installation (xampp)

Edge, developer tools, console:
js_slider.js: Object doesn't support property or method 'append'

Thanks in advance for your support!

Attachments (2)

  • internetexplorer_and_edge.png
    internetexplorer_and_edge.png 42.4 KB
  • chrome.png
    chrome.png 416.7 KB

3 Answers

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your query. Would you please specify the exact page where you are facing the issue? Since your site is still in localhost you can show the same issue from our demo http://demo.joomshaper.com/2018/waynecorp/index.php/en/
It'll help us to provide you a fast solution.

Note: make sure you are using latest edge browser. And support for IE is limited.

-Best Regards

martin

More than a month ago #Permalink
thank for the Email
Microsoft Edge 40.15063.674.0

yes there is a local host installation.
you can connect over teamviewer on me pc.
i can give you my phone number or you give me your number. maybe i can call with paul in polish
how can i build my problem in your demo site?

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your reply. Please make sure you are using latest version of edge. I found the current version is 44.
And would you please check if the slider works fine in our demo site. Or it's showing the same error in our demo site too?
And don't worry whenever your site is in live you can share your site url to me. I'll check it then :)

-Best Regards


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