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Slideshow Not Working Correctly

Featured Lock Resolved Bug
Hello,

I have built a website using the Cuisine theme and the slideshow on the homepage has randomly stopped working.

It correctly loads the slideshow but when it swaps to slides 2 and 4, the slideshow doesn't display. Inspect element shows that these two slides have a height of 0.

What is causing this?

9 Answers

xtensive

More than a month ago #Permalink
The solution to this was that the IE8 browser extension that we added to the site was clashing with the slideshow. The extension is 'Browser Update Warning'.

Toufiq - Staff

More than a month ago #Permalink
Hi,

Thanks for your query. Are you able to share your site url with us? If you can please share your website url with us.

-Thanks

Toufiq - Staff

More than a month ago #Permalink
xtensive wrote:

Url is http://www.xtensive.co.uk
xtensive wrote:

Url is http://www.xtensive.co.uk


Thanks for your reply. Please give me a pm with your site and admin information. Thanks

xtensive

More than a month ago #Permalink
Any update on this? The slideshow has completely changed now and our slides have gone.

Toufiq - Staff

More than a month ago #Permalink
xtensive wrote:

Any update on this? The slideshow has completely changed now and our slides have gone.


Thanks for your reply. Please check your pm. Thanks

xtensive

More than a month ago #Permalink
How do I read my PM's?

Toufiq - Staff

More than a month ago #Permalink
xtensive wrote:

How do I read my PM's?


Thanks for your reply. Please check attachment. Thanks

Attachments (1)

  • PM.png
    PM.png 11.9 KB


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