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Social Icons Missing From Template Pages

Featured Lock Resolved
The home page is fine, but beyond that, the social icons do not show on the other template pages, including the header (once you click on any of the links).

I am using the latest version of the template and Joomla, and this has done this since template was installed a few weeks ago from quickinstall.

11 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
The problem is caused by new HikaShop which FORCE using Font Awesome 5.
And template icons are based on Font Awesome 4, as you may (or may not) know they are not fully compatible.

The fix is quite easy

.fa.fa-twitter,
.fa.fa-facebook,
.fa {font-family: fontawesome !important;}


It should be fixed already

---
Sorry for the delay, but the problem was as you noticed with "."
Honest advice: do not use that mark at the end anymore, also your customers may have a problem with it.
---
after.png

Attachments (1)

  • after.png
    after.png 9.9 KB

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
1) Do you have top1,top2 module position in layout set for all template styles?
If you have more than one (copy) set

2) May I see site URL

digitalmaster

More than a month ago #Permalink
I will send you a link as the site is not live.

Paul Frankowski - Staff

More than a month ago #Permalink
sorry, but login or password is wrong
---
at least I have URL with offline mode on

digitalmaster

More than a month ago #Permalink
sorry, but login or password is wrong
---
at least I have URL with offline mode on
they are not wrong. I verified prior to sending and again now.

digitalmaster

More than a month ago #Permalink
Social media icons not working in poltist - no help from Joomshaper and I'm a paid subscriber. I'm not sure what the issue is, I was asked for the username and password, I gave it multiple times over 2 weeks, and was told it was wrong, even though I tested it on 5 devices, and had other people test the login.

If you don't want to help Paul, please pass to someone that will.

Paul Frankowski - Staff

More than a month ago #Permalink
I thought that password is "Js2020" only, and the dot was an end of a sentence - as is always.

Paul Frankowski - Staff

More than a month ago #Permalink
I hope now you can make bigger progress with the website ;)
when social icons are working now.

Drew

More than a month ago #Permalink
The problem is caused by new HikaShop which FORCE using Font Awesome 5.
And template icons are based on Font Awesome 4, as you may (or may not) know they are not fully compatible.

The fix is quite easy

.fa.fa-twitter,
.fa.fa-facebook,
.fa {font-family: fontawesome !important;}


It should be fixed already

---
Sorry for the delay, but the problem was as you noticed with "."
Honest advice: do not use that mark at the end anymore, also your customers may have a problem with it.
---
[attachment]after.png[/attachment]


I have the same problem. Where do i put this patch?

Paul Frankowski - Staff

More than a month ago #Permalink
If you have a template based on Helix3
here (in template settings)
https://www.joomshaper.com/images/2017/09/15/custom_css.png


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