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Solidres facing problems related with override Resort Template

Featured Lock Resolved Bug
Dear,

I have updated my system to the latest Solidres and Joomla Version. Thus, I would like to ask you to fix this issues related with override template.

Following the image.


You have all FTP and Site access information in "conversations".

Thanks and many regards.

Attachments (1)

  • solidres.png
    solidres.png 24.7 KB

14 Answers

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your query. Soon we'll publish the updated version of this template. In the meantime we suggest not to update the component till we publish our update for that template.

-Best Regards
Hello,

Thanks for you answer, but it did not fit well with my question.
I have company using this template website and we are facing this problem. Thus, As I have already updated the Joomla and Solidres version, I would like know how many hours, 24hrs, 48hrs, Will I have to wait until the problem be fixed?

Furthermore, The updated was already set and It was totally described in the message below, why did you say to DO NOT updated? It does not make sense.


I would like to ask your time to solve this issue. I am waiting to integration with Siteminder System. Thanks

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your reply. You can update to latest joomla and since we didn't published any update of the template so it would be a good decision not to update the solidres without updating the template.
Btw you can PM me your super admin access thus i can check the issues.

-Best Regards
Hello,

I sent you a PM, could you check?

Thanks
Hello,

Have a nice week. Do you have any good news?

Thanks and many regards

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your reply. Yes i think within this week you'll get an updated version of resort :)
Hello,
Have a nice week. Coud you give me a exact date? I hope we have the new version this week, right?
I am waiting to integrate our site with siteminder.

Thanks and many regards
Hello,
Have you any good news? Its has been 2 weeks since our first contact.

Thanks and many regards.

Sifat - Staff

More than a month ago #Permalink
Hi,
Yes i know that. We are working on it. May be by tomorrow we'll release the latest version.

-Thanks for your patience
Hello,
Thanks for you support. I have checked and updated the new Resort Template Version.

Issues:
When I Try to do a reservation, It is not finalized. After I click and the button "book", it is changed to "processing"
and keep like that forever. Thus, It is not shown the the page where customers fill up private information. (Image 1)


Related with coupon discount.

When fill up the information, it is showed override template issue. Please check the image 2. It is desconfigurated.

After I insert the information and click to "check ", it i not showed clear the button to remove the coupon. (Image 1)

Please check coupon "15OFF" from now until February to Hotel Mirante São Brás.

Thanks and best regards, have a nice week.

Attachments (2)

  • Image 1.png
    Image 1.png 102.5 KB
  • image 2.png
    image 2.png 340.6 KB
Hello,
Page builder pro is not working properly. Import and export doesn't work. Could you check please?


Best Regards

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your reply. Please share your site url here thus i can check those issues.
and i've checked the import and export functionality and they are working fine.

-Best Regards
Hello,

Thanks for your repply

http://www.grupomirantedaserra.com

Best regards.

Sifat - Staff

More than a month ago #Permalink
Hi,
I found it's taking me to the information page http://prntscr.com/lxett5
Would you please share a screencast of your issue? It'll help to get your issue easily.

-Thanks


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