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[SOLVED] Subscription Not Activated!!!

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Hi, I just proceed to purchase a subscription plan through the website, I paid via our Paypal account and our receipt reference is 4753372748 (please see attached printout). As I proceed to checkout, payment went through but when returning to the website for final confirmation, your website just crashed and now, my payment has already been accepted but the website is asking me again to buy another subscription!!!

Please check the issue and validate our account as soon as possible so that we can proceed to download.

Attachments (1)

  • joomshaper-sales-receipt.png

2 Answers

Tomy Francois

More than a month ago #Permalink
OK, finally, subscription was activated, thanks indeed.


More than a month ago #Permalink
Hello, I bought you a subscription for $ 40.
Letter came to me that the subscription is deactivated by the administrator.
What's the problem, because I paid for everything?

Attachments (4)

  • order_2012-09-25.JPG
  • order1.JPG
  • 1111.JPG
  • 22222.JPG

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