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SP Easy Image Gallery not creating thumbnails

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Hi
Suddenly Easy Image Gallery is not creating thumbnails. When I upload an image the bar goes to 100% and there it just stays. See attachment. What to do?
I am using Helix Ultimate and SP Page Builder Pro.

Attachments (1)

  • Easy-Image.png
    Easy-Image.png 23.9 KB

9 Answers

FABRICIO GASPAR

More than a month ago #Permalink
Hello, I was having the same problem, I was with the version of PHP 7.3 and I changed to version 7.2 and solved the problem.

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your query. It's more likely a server related issue. Would you please check the same issue in your localhost? Or you can check this issue in php 7.1
Or may be some javascript conflicting with third party plugins. Finally make sure you are using latest easy image gallery.

-Best Regards

René Jensen

More than a month ago #Permalink
Hi,
Thanks for your query. It's more likely a server related issue. Would you please check the same issue in your localhost? Or you can check this issue in php 7.1
Or may be some javascript conflicting with third party plugins. Finally make sure you are using latest easy image gallery.

-Best Regards


Thanks, I will tryk to check.

Sifat - Staff

More than a month ago #Permalink
Please let me know your test result.

-Best Regards

oacom

More than a month ago #Permalink
I had the same pb, it seems it's an image resolution issue,

René Jensen

More than a month ago #Permalink
Hi.
I changed my PHP version from 7.3 to 7.2, Then it worked again. :)

oacom

More than a month ago #Permalink
It doesn't for us ... but when I change the image resolution : it works
I was using php 7.2 already

Sifat - Staff

More than a month ago #Permalink
It doesn't for us ... but when I change the image resolution : it works
I was using php 7.2 already

Good to know that changing the resolution works for you.

-Thanks


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