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SP LMS View not found [name, type, prefix]: splms, html, splmsView at Cart Checkout

Featured Lock Resolved Issue
I'm sure this is something completely obvious. Very close to having everything working and thank you for the help and a really nice component.

So. Siteground. PHP 7.0.30 Joomla 3.8.6 Helix 2.5.3. SP Pagebuilder 3.2.1 SP LMS 3.0.1 All updated.

Cleared cache on browser and in Joomla.

Cart and all other modules are activated.

Click buy now, turns to Checkout, click that, and get 404.

404
View not found [name, type, prefix]: splms, html, splmsView

CUSTOM ERROR PAGE

Put cart module on that page.
Buy Now button still turns to Checkout. Clicking Checkout does the above 404.

Clicking the cart resulted in success and going to paypal for a while, but now I've broken that as well and Cart stays empty.


https://obeythebeagle.com -- Donation Chemistry menu item.

If anyone is an expert and available to hire to fix this, please let me know. Plus if you can do some styling.

It's probably something stupid but after re-reading all the documentation and forums searching, I'm worn out.

Any advice would be appreciated and thank you again.

20 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

I have use LMS on my end. No problem found here. Please check the inbox.

-Thanks

Cynthia Mobley

More than a month ago #Permalink
Thank you, I have looked at your install and compare to mine and still can't find the problem. I am going to try reinstalling the component.
I deactivated the Cart module -- would like to just have it as you have it, with a buy button.
I have the Buy button. It changes to Check Out after click. When I click Check Out, I get 404 view not found as above.

Cynthia Mobley

More than a month ago #Permalink
Okay, that didn't help. I get 404 instead of getting to this screen as shown on your install

https://www.screencast.com/t/iwCxmnZLCgM

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Send me the Joomla administrator access & FTP access via pm.

-Thanks

Gianluca Pantaleo

More than a month ago #Permalink
Same problem here IT.
Scroll down the homepage till "Eventi" section, than click on the event. I got a 404 errore View not found [name, type, prefix]: splms, html, splmsView

How can I fix this, please? Thanks

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Please create cart menu on your site. Then check & let me know.

-Thanks

Gianluca Pantaleo

More than a month ago #Permalink
Hi there,

Please create cart menu on your site. Then check & let me know.

-Thanks

Sorry, it doesn't works.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Please create cart menu on your site. Then check & let me know.

-Thanks

Sorry, it doesn't works.


Hi, Send me the Joomla administrator access via pm. Thanks

Cynthia Mobley

More than a month ago #Permalink
Here is some progress.

1. I created a cart menu item on Reynels menu (which is my main menu) with item pointing to SPLMS Cart and I published item. Went to course, clicked BUY button, which became CHECKOUT button, which took me directly to checkout screen with all my previous unsuccessful attempts to check out listed there.

SUCCESS! Am able to check out.

2. I moved the Cart menu item to be a sub item on the menu item to a single course. We were back to original error of View not found

3. I moved Cart menu item back to Parent Root and unpublished it. Error again of View Not Found.

4. I moved the Cart menu item as a sub item to HOME. IT WORKS! It works as a sub item on any menu item EXCEPT SP LMS menu item.

5. So then I tried assigning the Cart menu item to the USER menu, which is only visible to registered users. It did not work but with a new error -- Paypal said something like this do not appear to be working, try again later."


So, it appears that you must publish the CART as a menu item. It can be a Sub Menu Item for ANY main menu item EXCEPT the one that links to your SP LMS courses or single course and it MUST be published so it is visible to public.


Had problems checking out and then figured out that it was still set to Sandbox from where you tested it -- thank you for a really thorough testing job. Very much appreciated. I can see the things you tried.

So my remaining questions are:

1. I want people to be able to check out without creating or using their Joomla account.
2. Right now, the only way it works is if Cart is a published item on the Main Menu. Is there a way around that?

Cynthia Mobley

More than a month ago #Permalink
Sorry to go on so long, I just want to document for anyone else running into the same issue.

Toufiq - Staff

More than a month ago #Permalink
Sorry to go on so long, I just want to document for anyone else running into the same issue.


Hi there, I have replied your pm. Please check live demo & give me feedback. Thanks

Cynthia Mobley

More than a month ago #Permalink
So I have this all working except for this.
I click on buy the course.
Click to checkout.
Then change my mind and click on the red X to delete the course from my cart.
Then later try to buy course, after click to check out, it says "Warning, Your Cart is Empty."
Am not able to buy either through the buy Button or by the link to the cart.
I cleared cache, tried logging out, same error.

Cynthia Mobley

More than a month ago #Permalink
But then if I publish the Cart on a different main menu item, I can click on that version of the cart and see the two items I have clicked buy. But if I click the red X to remove them, I start getting the same error again.

Cynthia Mobley

More than a month ago #Permalink
And when I actually do purchase it, the Purchases menu item says no purchases and I do not have access to any courses.

Cynthia Mobley

More than a month ago #Permalink
Although the payment did go through.

Toufiq - Staff

More than a month ago #Permalink
Although the payment did go through.


Hi, I have replied your pm. Thanks

Cynthia Mobley

More than a month ago #Permalink
The PM says it is working on your site. I have looked at your site several times and copied your configuration correctly, I think, but it is not working on my site.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your reply. If you give me chance to make fresh installation into your host, then i will make the installation fresh Joomla & LMS. If you agree with me, please let me know.

-Thanks

webadminuok

More than a month ago #Permalink
To Solved this Issues create menu for LMS event or Courses or cart :)


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