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SP Page Builder 2.5.1 error. Help me please!

Featured Lock Resolved Issue
Hello!
If it's possible, I would like to receive some help with the next problem.
I am moving my website from the one hosting to another.
I've installed the Joomla CMS website and the components for it including SP Page builder of the latest version (I really love the extensions developed by you, thanks a lot for your work!). And suddenly I faced such error message after I click the menu item "Connection" (which permits to apply SP PB to the Joomla articles) :
Call to undefined method SppagebuilderHelperIntegrations::getCurlData()
On the old hosting (php 7.0) everything works fine but on the new hosting (tried both with php 7.0 and php 7.1) I keep facing this error.
The support service team of the new hoster asked me to contact the developer and maybe you could help us to find out what PHP plugin we are lack of that your script requires. Or maybe something else, we could pay attention for, in the server settings?

Thank you!

8 Answers

Chow

More than a month ago #Permalink
Thank you for the reply!
The hoster have checked the requirements mentioned in the page you linked:
all of the requirements are met (other than using PHP 7.1 now.. But I've reduced the php version to 7.0 for my second domain and restored the backup there for check, but the error stayed!):

  • We use MariaDB 10.1.25, which exceeds the requirement of MySQLi 5.5.
  • allow_url_fopen is enabled for my account.
    PHP memory limit is 128 MB, which exceeds the requirement of 64 MB.
    PHP upload_max_filesize is 32 MB, which exceeds the requirement of 4 MB.
    CURL is enabled for my account


The hoster support is suggesting asking if there's any debugging we can enable or log files to look at the could give us more information about the error.

Thank you!

Paul Frankowski - Staff

More than a month ago #Permalink
Hold on,
I have to ask developer for help
---
Please send me access to your Joomla (admin)
use PM

Chow

More than a month ago #Permalink
Paul,

Thank you very much!

I will wait for the reply with impatience! )

Paul Frankowski - Staff

More than a month ago #Permalink
+ FTP access (we need as well)
----
Private Message button is hidden, you have to click to my avatar to see it

Chow

More than a month ago #Permalink
Paul,

Alright, fair enough! )))
If it won't be possible to fix it the other way, in some time I will provide the necessary info if it's really needed.

Paul Frankowski - Staff

More than a month ago #Permalink
at least access to back-end of Joomla...

Chow

More than a month ago #Permalink
Paul,
Thanks a lot for your help! )

To avoid spending your time I decised to use the hoster's advice first and I've reinstalled everything with PHP 7.0 from the very beginning and the miracle happened! There is no more error appearing!

Sorry for the extra trouble and my best regards to all your crew!! )


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