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SP PAGE Builder frontend bug

Featured Lock Resolved Bug
Hi! I have a problem with displaying a page in the frontend editor of SP Page Builder. After save the changes in one of the addons, the page now appears empty and I can't see any addon. If I enter from the backend I can see everything. The template I am using is Politis.

I did everything I thought could help solve the problem. I purged the cache. I reinstalled SP Page Builder. I reinstalled Joomla. I activated the error message, but I don't see anything

Attachments (1)

  • Captura de pantalla (2).png
    Captura de pantalla (2).png 158.5 KB

6 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your query. Sorry for the inconvenience. I need your assistance to solve your front end editing issue.

Please read the forum post & make sure that you have checked everything from the forum post.
https://www.joomshaper.com/forums/front-page-editor-not-working-possible-solution

If you cannot find out the solution, please let me know.

-Thanks

Alejandro

More than a month ago #Permalink
Hi Toufiq! I've been checking the post and none of those items fix the bug. The problem is only in "one" of the pages created with SP Page Builder.

- I do not have the cache enabled or CSS compression.
- I duplicated the page.
- I disabled all rows one by one (to see if any of them was the one that caused the error)
- I passed the PHP version to 7.1.3
- Clear the DNS and browser cache

As I said, the error only occurs on one page, not all.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your reply. Maybe your section style tab padding-box 0 instead of 0px. Could you send me the Joomla administrator access via PM?

-Thanks

Alejandro

More than a month ago #Permalink
Hi there,

Thanks for your reply. Maybe your section style tab padding-box 0 instead of 0px. Could you send me the Joomla administrator access via PM?

-Thanks


SEND

Alejandro

More than a month ago #Permalink
Hi Toufiq! I have managed to know what the problem is. It is not the first time that happens to me and it has happened to me with several templates. For others to know. The "Pop-up window" addon generates an error if the "Modal selection" section is empty. If an image is not added, the addon creates an interference that does not allow the other addons to be seen (in the frontend) and in the backend, every once in a while it makes the entire template blank. To make it work again you just have to select an image for the addon, or delete it.

I leave my case so that others know how to solve it and so that you can see the bug that is generated.

Attachments (1)

  • Anotación 2019-08-17 104317.jpg
    Anotación 2019-08-17 104317.jpg 339.1 KB

Toufiq - Staff

More than a month ago #Permalink
Hi there, Thanks for your information. It will help other users. Thanks


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