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SP PAGE BUILDER Frontend editor not working

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SP PAGE BUILDER Frontend editor not working. It give 404 error Page not found. Can not find solution. Could you please help me.

Attachments (1)

  • error.jpg
    error.jpg 94.5 KB

15 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there. Please disable the JCE editor and use the TinyMCE editor. Thanks

Ofi Khan - Staff

More than a month ago #Permalink
Hello royal,
Apology for your issue. Please check and follow all steps to fix/solve the problem:

1. Update template framework to the last version. If you have Helix II, please download the last version of raw Helix II template and install, it will update framework. In case of template based on Helix3, please download Helix3 template and install. This step is very important to update framework used by the template. If your template was based on a different template framework, ask its template developer for update package.
2. Update JCE Editor to last available version, above 2.6.19+.
3. After installation clear browser cache.
4. Update SP Page Builder Pro to last available version (3.1+).
5. Clear Joomla cached files (System > Clear Cache > Clear All).
6. Enable GZip compression in Joomla! Global Configuration.
7. PHP version should be at least 5.6. We suggest to use with PHP 7.0 or 7.1. If you have problems with PHP 7.2, please use lower version.
8. Disable all additional plugins which uses JQuery on front-end, for example, for Cookies plugins.
9. Login on front-end as administrator and check again.
10. Check also from different template set as default to find source of problems.
11. Disable protection from Firewall component (Akeeba Tools Pro).

- Best regards

royal

More than a month ago #Permalink
Hi there. Please disable the JCE editor and use the TinyMCE editor. Thanks


I see you have already disabled that component and now it is working. So, the problem is JCE Editor. But, what is causing to that problem. I can not use that component?

Toufiq - Staff

More than a month ago #Permalink
Hi there. Please disable the JCE editor and use the TinyMCE editor. Thanks


I see you have already disabled that component and now it is working. So, the problem is JCE Editor. But, what is causing to that problem. I can not use that component?


Hi there, Would you please contact the JCE editor-author? Thanks

royal

More than a month ago #Permalink
To contact them and tell them your component make conlflict with SP Page builder? I think they will ask me to contact your staff :D

Toufiq - Staff

3 weeks ago #Permalink
To contact them and tell them your component make conlflict with SP Page builder? I think they will ask me to contact your staff :D


:D
Hi! I have Helix Ultimate and Sp Page Builder Pro both updated. I executed step by step your instruction but Frontend Editor Not Working. Can you help me, please?

Attachments (1)

  • Schermata 2020-07-15 alle 15.41.25.png
    Schermata 2020-07-15 alle 15.41.25.png 239.6 KB

Toufiq - Staff

3 weeks ago #Permalink
Hi! I have Helix Ultimate and Sp Page Builder Pro both updated. I executed step by step your instruction but Frontend Editor Not Working. Can you help me, please?


Please disable the JCE editor and use the TinyMCE editor. Thanks
done, but not work..

Toufiq - Staff

3 weeks ago #Permalink
done, but not work..


Hi there, Provide me the Joomla administrator access via PM. Thanks

wayne

3 weeks ago #Permalink
its so bad that every support question ends with Provide me the Joomla administrator access via PM

Toufiq - Staff

3 weeks ago #Permalink
its so bad that every support question ends with Provide me the Joomla administrator access via PM


Hi there, Without the investigation, How can I provide a valid solution? Thanks

GGGolf

2 weeks ago #Permalink
The problem has to be in the Page builder Update, since I haven't updated JCE and it was working fine before this update.

Any news on this?

Thank you,

Toufiq - Staff

2 weeks ago #Permalink
The problem has to be in the Page builder Update, since I haven't updated JCE and it was working fine before this update.

Any news on this?

Thank you,


Hi there, If you have an issue about the front end editing, Please create a new forum post. Thanks


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