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SP Page Builder Not Updating from 3.6.3 to 3.6.7

Featured Lock Resolved Issue
I have entered my email and licence code in extensions|template|options like on my other websites, but I get the following error:

Error
Failed to download package. Download it and install manually from https://www.joomshaper.com/index.php?option=com_product&task=download.download&product=extension&id=37&sub=1.

This link doesn't work either.

Website: http://steveouellette.com/
Template is Folium

Thank you!

7 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
With complaints talk with sales department.
I can solve only technical problems here.

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
you bought template subscription only.
You don't have access to SPPB updates,
---
You could and you can still buy separate subscription for SPPB Pro.
Sorry, discount (-$10) ended 8h hours ago.

smouellette

More than a month ago #Permalink
Hi,
you bought template subscription only.
You don't have access to SPPB updates,
---
You could and you can still buy separate subscription for SPPB Pro.
Sorry, discount (-$10) ended 8h hours ago.

Template Details
Folium is a versatile portfolio and self-intro Joomla website template. It's the ideal choice for those who want to introduce themselves and their work globally. Folium is a creative and highly customizable template to make a perfect first online impression.

You get 6 stunning homepage layouts in this portfolio Joomla template. Inspirational demo data with cutting-edge portfolio features are also there.

Pick any home variation that looks best to you and customize right away. Folium is built using the powerful drag and drop SP Page Builder Pro which is extremely helpful while setting up & editing the site layout.

Save a lot of time by using the available customization options and the pre-designed pages & elements. The QuickStart pack having SP Page Builder Pro (save $49) and Helix Ultimate inside allow you to get the stunning demo appearance in minutes!

This modern and classy Joomla portfolio template is perfect for persons who expect an excellent portfolio site in a few clicks. It’s a go-to option for anybody needing a portfolio site.

Paul Frankowski - Staff

More than a month ago #Permalink
yes, and you got it, it was inside quickstart package.

smouellette

More than a month ago #Permalink
yes, and you got it, it was inside quickstart package.


OK, so how did I save $49 as stated in the description? I looked on the pricing page and found this for SP Page Builder Pro:

Personal
Best Choice for Individuals
$49 $ 39
SP Page Builder Pro
Lifetime Usage
1 Website License
1 Year Support & Updates
No Access to Templates
No Access to Extensions

I guess I expected that the $49 you mentioned that I was saving was the $49 for a year subscription to SP Page Builder Pro including updates. I don't see a $49 option that is just access to SP Page Builder Pro without updates or really any other thing that is $49. I think it was reasonable for me to conclude that the template included this $49 package.

smouellette

More than a month ago #Permalink
With complaints talk with sales department.
I can solve only technical problems here.


I suppose that makes sense. Thanks.


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