Support Forums

Support Offline : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

SP Page Builder Update Not working

Featured Lock Resolved Bug
Just updated to the most recent version and it basically broke the add section and page template functionality. Had to do a restore from a backup to keep working. Testing in two browser and saw the same result with both.

Please advise

Attachments (1)

  • SPbuilder.jpg
    SPbuilder.jpg 9.9 KB

5 Answers

Kamruzzaman Alam - Staff

6 days ago #Permalink
Hey there,

Sorry for waiting. Please check the technical requirement: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#documentation-heading-2_0

And clear your Joomla and Browser Cache. Input your email and license key to SP Page Builder -> Pages -> Option (on the right) -> License & Update (input your email and license key) -> Save and Close.
https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#documentation-heading-1_8
Hey there,

Sorry for waiting. Please check the technical requirement: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#documentation-heading-2_0

And clear your Joomla and Browser Cache. Input your email and license key to SP Page Builder -> Pages -> Option (on the right) -> License & Update (input your email and license key) -> Save and Close.
https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#documentation-heading-1_8


I will take a look and try again on a staging server. Was working fine until the most recent update.
Hey there,

Sorry for waiting. Please check the technical requirement: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#documentation-heading-2_0

And clear your Joomla and Browser Cache. Input your email and license key to SP Page Builder -> Pages -> Option (on the right) -> License & Update (input your email and license key) -> Save and Close.
https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#documentation-heading-1_8


I will take a look and try again on a staging server. Was working fine until the most recent update.


I checked the documentation and I believe that we meet the requirements. The php info file is https://travel.somedaytrips.com/info.php
Can I get an update on this as I would prefer to be getting these updates done with the new version
Thanks
Stuart

Kamruzzaman Alam - Staff

2 days ago #Permalink
Sure. Can you give me your administrative access in PM so that I can check?


There are no replies made for this post yet.
Be one of the first to reply to this post!

Leaderboard (30 days)

Sifat

Sifat

Total Accepted Answers: 153
Paul Frankowski

Paul Frankowski

Total Accepted Answers: 89
Toufiq

Toufiq

Total Accepted Answers: 21
Pavel

Pavel

Total Accepted Answers: 3
Al Mamun

Al Mamun

Total Accepted Answers: 3

113

Templates

289215

Community Users

Newsletter

Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. JoomShaper.com is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us