Support Online : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

SP Page Builder Update Not working

Featured Lock Resolved Bug
Just updated to the most recent version and it basically broke the add section and page template functionality. Had to do a restore from a backup to keep working. Testing in two browser and saw the same result with both.

Please advise

Attachments (1)

  • SPbuilder.jpg
    SPbuilder.jpg 9.9 KB

5 Answers

Kamruzzaman Alam - Staff

More than a month ago #Permalink
Hey there,

Sorry for waiting. Please check the technical requirement: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#documentation-heading-2_0

And clear your Joomla and Browser Cache. Input your email and license key to SP Page Builder -> Pages -> Option (on the right) -> License & Update (input your email and license key) -> Save and Close.
https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#documentation-heading-1_8

stulainestudios

More than a month ago #Permalink
Hey there,

Sorry for waiting. Please check the technical requirement: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#documentation-heading-2_0

And clear your Joomla and Browser Cache. Input your email and license key to SP Page Builder -> Pages -> Option (on the right) -> License & Update (input your email and license key) -> Save and Close.
https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#documentation-heading-1_8


I will take a look and try again on a staging server. Was working fine until the most recent update.

stulainestudios

More than a month ago #Permalink
Hey there,

Sorry for waiting. Please check the technical requirement: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#documentation-heading-2_0

And clear your Joomla and Browser Cache. Input your email and license key to SP Page Builder -> Pages -> Option (on the right) -> License & Update (input your email and license key) -> Save and Close.
https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#documentation-heading-1_8


I will take a look and try again on a staging server. Was working fine until the most recent update.


I checked the documentation and I believe that we meet the requirements. The php info file is https://travel.somedaytrips.com/info.php

stulainestudios

More than a month ago #Permalink
Can I get an update on this as I would prefer to be getting these updates done with the new version
Thanks
Stuart

Kamruzzaman Alam - Staff

More than a month ago #Permalink
Sure. Can you give me your administrative access in PM so that I can check?


There are no replies made for this post yet.
Be one of the first to reply to this post!

Leaderboard (30 days)

Paul Frankowski

Paul Frankowski

Total Accepted Answers: 133
Toufiq

Toufiq

Total Accepted Answers: 105
Sifat

Sifat

Total Accepted Answers: 59
ES

Emma Seymour

Total Accepted Answers: 1
B

blueoceanyyc

Total Accepted Answers: 1

116

Templates

300085

Community Users

Newsletter

Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. JoomShaper.com is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us