Support Forums

Support Offline : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

SP Page Builder wont display editor properly

Featured Lock Resolved Bug
When I try to edit any page using SP Page Builder I get a page that is not displaying correctly. See attached image for details.

Attachments (1)

  • Screen Shot 2017-12-07 at 5.19.15 PM.png
    Screen Shot 2017-12-07 at 5.19.15 PM.png 68 KB

8 Answers

Toufiq - Staff

3 days ago #Permalink
Hi,

I would request to you that, please clean your Joomla and browser cache. Then check again, please.

-Thanks

Coty

3 days ago #Permalink
Hi,

I would request to you that, please clean your Joomla and browser cache. Then check again, please.

-Thanks


I cleared browser cache, joomla cache and retried. Still same error. Have also tried on different machine.

Will PM you my admin details for website

Toufiq - Staff

3 days ago #Permalink
Hi,

I would request to you that, please clean your Joomla and browser cache. Then check again, please.

-Thanks


I cleared browser cache, joomla cache and retried. Still same error. Have also tried on different machine.

Will PM you my admin details for website


Sure! Please send me the access via pm. Thanks

Coty

3 days ago #Permalink
Hi,

I would request to you that, please clean your Joomla and browser cache. Then check again, please.

-Thanks


I cleared browser cache, joomla cache and retried. Still same error. Have also tried on different machine.

Will PM you my admin details for website


Sure! Please send me the access via pm. Thanks


I have sent it.

Toufiq - Staff

3 days ago #Permalink
Hi, Thanks for your pm. Here is working fine.

https://prnt.sc/hkpofy

-Thanks

Coty

3 days ago #Permalink
Hi, Thanks for your pm. Here is working fine.

https://prnt.sc/hkpofy

-Thanks


Well I have tried now another machine and I still get the same response.

Toufiq - Staff

3 days ago #Permalink
Hi, Thanks for your pm. Here is working fine.

https://prnt.sc/hkpofy

-Thanks


Well I have tried now another machine and I still get the same response.


Hi, Please check the screencast video.

https://drive.google.com/file/d/1damJ2BI-nRaa17MDwi1c03gNq0DEDC40/view

-Thanks

Coty

2 days ago #Permalink
Hi, Thanks for your pm. Here is working fine.

https://prnt.sc/hkpofy

-Thanks


Well I have tried now another machine and I still get the same response.


Hi, Please check the screencast video.

https://drive.google.com/file/d/1damJ2BI-nRaa17MDwi1c03gNq0DEDC40/view

-Thanks



Hello,

I appreciate you showing me a video of it working however I have had numerous different people try this and they are all getting the image displayed above. I have tried chrome, firefox, safar, ie explorer, ie edge and have deleted joomla and browser cache numerous times.

Everything else on my website works correctly but SP page builder. I dont have screen capture software currently installed but if you would like I can video myself deleting the cache and trying your extension on three different operating systems and browsers, Linux, Mac, and Windows. I dont know how you made it work in the video but I have determined that it is not working and continues to not work no matter what I or anyone else who tries it does.

Please help


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Leaderboard (30 days)

Paul Frankowski

Paul Frankowski

Total Accepted Answers: 141
Toufiq

Toufiq

Total Accepted Answers: 48
Shibbir

Shibbir

Total Accepted Answers: 25
Pavel

Pavel

Total Accepted Answers: 4
Rodrigo Corbata

Rodrigo Corbata

Total Accepted Answers: 3

100+

Templates

200,000+

Community Users

Newsletter

Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam