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SP pagebuilder module not working

Featured Lock Resolved Issue
I am using the macro template with sp page builder 2 and when i try to add a module to any page the screen just goes blank.

7 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
we need more details:
0) The last version of SP PB 2.3.4 and template installed ? If not, do it.
1) What module any ? or specific ?
2) You are adding that module in Module addon or inside module position from template layout ?
3) To get more info instead of blank screen please switch (screenshot)

Attachments (1)

  • max-error.png
    max-error.png 12.6 KB

william

More than a month ago #Permalink
Hello,

They are both on the latest versions.
it doesn't seam to matter on what extension but the one that im most interested is the accordion
I want the module to show up in the article on the bottom but i have tried having it the template module layout position.

Attachments (3)

  • 2017-01-11_13h19_58.png
    2017-01-11_13h19_58.png 30.2 KB
  • 2017-01-11_13h20_46.png
    2017-01-11_13h20_46.png 99.4 KB
  • 2017-01-11_13h22_27.png
    2017-01-11_13h22_27.png 93.1 KB

Paul Frankowski - Staff

More than a month ago #Permalink
In that case... screenot
it will give us more information what is wrong on front-end instead a blank page.
Send me error message from front-end after changing settings.

Attachments (1)

  • max-error.png
    max-error.png 12.6 KB

william

More than a month ago #Permalink
Hello, I have checked the error and it does have something to do with the /article/site.php file.

I installed the quickstart macro tempate version 1.6 and it has the same error.

Attachments (1)

  • 2017-01-12_10h53_28.png
    2017-01-12_10h53_28.png 27.9 KB

Paul Frankowski - Staff

More than a month ago #Permalink
1) please install free Helix3 template and set as a default template and check there.
2) If there will be ok, please delete bold folder:
templates\shaper_macro\sppagebuilder\addons\articles
so Joomla will be able to use addon directly from component

3) What PHP version you have there ?

william

More than a month ago #Permalink
I am running on php 7 and i got it to work by just removing the file.

Paul Frankowski - Staff

More than a month ago #Permalink
Ok, cool.
I will ask guys to fix that built-in addon in next update.


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