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SP Simple Portfolio broken item links

Featured Lock Resolved Issue
Good morning

please, this issue has HIGH PRIORITY

these are my website specs:
- url http://ingegneriatagliaferri.com/it/home-it
- I have SP Simple portfolio extension
- joomla! 3.8.13
- php 7.2
. multilingua site en-gb it-it

ISSUE: The link to SP simple portfolio item (when clicking on item title from displayed gallery using SP Page Builder) send me to a 404 page.
Sp simple portfolio item description has a SP Page Builder type module inside
URL and Video URL are empy

12 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Your site is off-line mode. Could you send me the Joomla administrator access via PM? I need to check your issue.

-Thanks

marco

More than a month ago #Permalink
I sent you access credentials, via PM.

Moreover, I tell you the following detail, as example:
- the link in SP simple portfolio display module items instead of
http://ingegneriatagliaferri.com/it/portfolio-en/item/12-acciaio-industriale-1
must be
http://ingegneriatagliaferri.com/it/portfolio-it/item/12-acciaio-industriale-1

-> what changes is ".../portfolio-en/..." to ".../portfolio-it/..."

Toufiq - Staff

More than a month ago #Permalink
Hi there,

I have tried to log in using your credential. But, no success.

http://prntscr.com/m4tp5g

-Thanks

marco

More than a month ago #Permalink
please try again with the same credentials. I've reset the user and password to the ones i sent you.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Did you rename the htaccess.txt file to .htaccess. Its need to change you don't.

https://www.joomshaper.com/blog/make-your-joomla-site-seo-friendly

-Thanks

marco

More than a month ago #Permalink
Hi there,

Did you rename the htaccess.txt file to .htaccess. Its need to change you don't.

https://www.joomshaper.com/blog/make-your-joomla-site-seo-friendly

-Thanks


it's already .htaccess

Moreover, I've already tried to (as reported in guide above):
- comment +followsymlink and -indexes -> same situation
- uncomment rewrite base -> same situation

Please, I need this fixed with high priority

thank you

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your reply. Please send me the FTP access via PM.

-Thanks

marco

More than a month ago #Permalink
Good morning

sorry, I cannot give you access to FTP account on my hosting servers.

Please fix that using SU account i created for you or tell me what to do so that i can fix it on my own.

Thank you

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Can you join with me remote desktop via Anydesk Application?

-Thanks

marco

More than a month ago #Permalink
Hi there,

Can you join with me remote desktop via Anydesk Application?

-Thanks


Good morning,

yes, we can do a remote session using Team Viewer application, is that fine for you?

I can do that from 14.00 to 20.00 (CET, GMT+1)

Let me know, thank you.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Are you available now? Can you use the anydesk application?

-Thanks

marco

More than a month ago #Permalink
hi toufiq
are you now ready for anydesk remote session?


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