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SP Slider showing green dot instead of images?

Featured Lock Resolved Issue
I tried just editing the images in the SP Slider module that came with the University Template. Now a green dot displays instead of any of the slides. In troubleshooting, I have removed the module, re-downloaded SP Slider and still have the same result. What am I doing wrong?

9 Answers

Jakir hasan - Staff

More than a month ago #Permalink
HI, Please install update sp smart slider module.

Thanks

Arun Sasi

More than a month ago #Permalink
Hi,

For better understanding could you please share your url and PM the admin access

Thanks
Arun

jshearer

More than a month ago #Permalink
The server is currently only on our internal network, so I cannot provide access. I can give you screenshots to any area you like to help troubleshoot the issue. I've attached a screenshot of what the slider currently looks like on the main page.

Attachments (1)

  • slider dot.PNG
    slider dot.PNG 8.1 KB

Arun Sasi

More than a month ago #Permalink
Hi,

Which browser are you using. If it is chrome press ctrl+shift+j and check any javascript error.

Thanks
Arun

jshearer

More than a month ago #Permalink
It shows this error I've attached in a screenshot. Thanks for your help with this!

Attachments (1)

  • error.PNG
    error.PNG 5.7 KB

Arun Sasi

More than a month ago #Permalink
Hi,

Are you using any third-party extensions. Form where you calling jquery file.

Thanks
Arun

jshearer

More than a month ago #Permalink
Arun,

No. Not that I know of.

Jessica

jshearer

More than a month ago #Permalink
I am using jevents but the slider wasn't working before I installed that.


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