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SP Smart Slider showing ghosted images/artifacts in FireFox

Featured Lock Resolved Bug
I have two sites in development right now and both are using SP Smart Slider 2.3 and the Organic template.

In FireFox what appear to be artifacts/ghosts showing up, just for a few seconds, as slides are loading. I cannot replicate the issue on my machines, but my clients see it all the time when using FireFox. Attached are screen shots of the strange occurrences.

Has anyone seen this? What might be the issue & fix?

I will PM the urls, but as they are in development I don't want to make them public just yet ;)

Thank you in advance for any help you can provide!

Attachments (3)

  • att5830d.jpg
    att5830d.jpg 38.8 KB
  • att99f66.jpg
    att99f66.jpg 39.8 KB
  • att149b.jpg
    att149b.jpg 17.1 KB

4 Answers

Igor Mihaljko

More than a month ago #Permalink
Please PM me website URL so I can take a look. Which version of Firefox are your clients using?

Mike Dwight

More than a month ago #Permalink
They are running Firefox 39.0.
I have PM'd you the urls, let me know if you need admin access.
Thank you!

Mike Dwight

More than a month ago #Permalink
Any word? I know it is difficult to replicate, please let me know if I can answer any additional questions.

Igor Mihaljko

More than a month ago #Permalink
Hi,

I checked both websites today in Firefox and I can't see those ghosted images as you reported. I even created a video showing your website in the Firefox to prove that the issue is not visible on my side

http://take.ms/dzCup

I can't suggest anything useful I am afraid if I can't replicate the issue


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