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Strings Template - Problems with setup template

Featured Lock Resolved Bug
Hi, I've buyed a strings template but when I try to setup there's more error, can you help me please?

For example on the layout tab I can't setup nothing... (see attached files)

Thanks.

Attachments (1)

  • Screenshot 2017-03-20 08.47.04.png
    Screenshot 2017-03-20 08.47.04.png 66.5 KB

26 Answers

Bruno Conte

More than a month ago #Permalink
Hi,

I'm sorry, there's not a slider in the demo :)

Thank you so much.

Shibbir

More than a month ago #Permalink
Hello

Could you please send me your website super administrator login details via pm (personal message) ? So that I can check it for you.

Note : Don’t forgot to send me this forum post url.

Thank You.

Shibbir

More than a month ago #Permalink
Hi there,

Template is not installed properly. Please update it again and let me know.

Thanks.

Ricardo

More than a month ago #Permalink
Hi there,

Template is not installed properly. Please update it again and let me know.

Thanks.


Hi, I've update the template but we've the same "errors"...

Shibbir

More than a month ago #Permalink
HI Bruno Conte,

Do a whole backup of your website. After that I will try to re-install the template for you.

Thanks.

Ricardo

More than a month ago #Permalink
HI Bruno Conte,

Do a whole backup of your website. After that I will try to re-install the template for you.

Thanks.


Ok done! You can proceed.

Thanks.

Shibbir

More than a month ago #Permalink
HI there,

Can you give me cPanel access via pm ?

Thanks.

Ricardo

More than a month ago #Permalink
HI there,

Can you give me cPanel access via pm ?

Thanks.

I'm sorry to inform you but I can't give you an access to cPanel but it's some changes to apply you can send to me this changes so I call my service provider.

Is there any problem?

Shibbir

More than a month ago #Permalink
HI there,

Can you give me cPanel access via pm ?

Thanks.

I'm sorry to inform you but I can't give you an access to cPanel but it's some changes to apply you can send to me this changes so I call my service provider.

Is there any problem?


Well,

I will try to re-install the joomla with this template if you can give me the access.

Also please check that all permission is properly configure. It's seem js and css is not found.

Thanks.

Ricardo

More than a month ago #Permalink
Hello,

reinstalling the joomla can do but you need to keep all data, images, plugins, components, and various content files that are currently on the website. If confirmed me that all will be retained and will be reinstalled only the joomla core then we can proceed.

As for the permission of the css and js files I have already made a first check but maybe it's better if she shows me exactly where these files used by the template in order to make a precise verification.

Looking forward, good day.

Shibbir

More than a month ago #Permalink
Hello,

reinstalling the joomla can do but you need to keep all data, images, plugins, components, and various content files that are currently on the website. If confirmed me that all will be retained and will be reinstalled only the joomla core then we can proceed.

As for the permission of the css and js files I have already made a first check but maybe it's better if she shows me exactly where these files used by the template in order to make a precise verification.

Looking forward, good day.


Hi there,

Please make sure that administrator folder permission is 644.

Thanks.

Ricardo

More than a month ago #Permalink
Hello,

reinstalling the joomla can do but you need to keep all data, images, plugins, components, and various content files that are currently on the website. If confirmed me that all will be retained and will be reinstalled only the joomla core then we can proceed.

As for the permission of the css and js files I have already made a first check but maybe it's better if she shows me exactly where these files used by the template in order to make a precise verification.

Looking forward, good day.


Hi there,

Please make sure that administrator folder permission is 644.

Thanks.

Hi, I'm sorry but this permission's configuration deny access to site administration. Are you sure to make it on 644?

Shibbir

More than a month ago #Permalink
Hello,

reinstalling the joomla can do but you need to keep all data, images, plugins, components, and various content files that are currently on the website. If confirmed me that all will be retained and will be reinstalled only the joomla core then we can proceed.

As for the permission of the css and js files I have already made a first check but maybe it's better if she shows me exactly where these files used by the template in order to make a precise verification.

Looking forward, good day.


Hi there,

Please make sure that administrator folder permission is 644.

Thanks.

Hi, I'm sorry but this permission's configuration deny access to site administration. Are you sure to make it on 644?


Hi

644 means that files are readable and writeable by the owner of the file and readable by users in the group owner of that file and readable by everyone else. So it's should granted access to site administrator.

Note : If I get the cPanel than I can properly assist you with that.

Thanks.

Ricardo

More than a month ago #Permalink
Hello, I checked the permissions on folders and files. I confirm that I correctly set to 755 folders and 644 files of the entire site.

I look forward to kind reply.

Ricardo.

Shibbir

More than a month ago #Permalink
Hi there,

Check the site and let me know.

Thanks.

Bruno Conte

More than a month ago #Permalink
Hello, in the backoffice it appears to work correctly. While written in the upper left-known home page with a list that can be seen below (see Annex)

Attachments (1)

  • frontend-BC.jpg
    frontend-BC.jpg 297.3 KB

Shibbir

More than a month ago #Permalink
Hello, in the backoffice it appears to work correctly. While written in the upper left-known home page with a list that can be seen below (see Annex)


Hi

I don't get it. Are you talking about phone number which you want to delete ?

Thanks.

Bruno Conte

More than a month ago #Permalink
Hi Shibbir,

I'm talking about that number (maybe a phone number) that you see on the top left, above the logo. If you notice well there are also three places dots vertically below that number which go to overlap the logo itself. If you notice there is a gray bar across the width of the corresponding page of that number. All that line does not appear.

Thank you.

Shibbir

More than a month ago #Permalink
Hi there,

Check that and let me know.

Thanks.

Bruno Conte

More than a month ago #Permalink
Ok, I've unpublish the module number at top-1 position, but I can see again that's line. Please see the attached files...

Attachments (1)

  • front-BC.jpg
    front-BC.jpg 610.3 KB

Shibbir

More than a month ago #Permalink
Hi there,

Please check it again and let me know.

Thanks.

Bruno Conte

More than a month ago #Permalink
ok perfect, now it seems to be okay. One last question, the slider present in the demo where I can download?

Shibbir

More than a month ago #Permalink
ok perfect, now it seems to be okay. One last question, the slider present in the demo where I can download?


Hi

In which page it's showing the slider in our demo ?

Thanks.

Bruno Conte

More than a month ago #Permalink
Hi there's another problem... if I click in any menu link, the content is over the main menum for example here: http://www.brunoconte.it/index.php/discografia.html

Do you can solve it please?

Thankyou...

Shibbir

More than a month ago #Permalink
Hi there's another problem... if I click in any menu link, the content is over the main menum for example here: http://www.brunoconte.it/index.php/discografia.html

Do you can solve it please?

Thankyou...


Hi there,

Check the site. I have fixed it.

Thanks.


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