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Subscription renewed - Fail to update 3.5.0 to 3.6.1

Featured Lock Resolved
I have renewed SP Page Builder Pro yesterday. Today impossible to update it.
I have changed the licensed key as required.

Error
Failed to download package. Download it and install manually from ...

Can you help me ? Thanks

4 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Sorry for the inconvenience. Could you send me the Joomla administrator access? Or please contact our sales department ([email protected]).

-Thanks

NEROVIK

More than a month ago #Permalink
Thank you but I willl manage by myself.The new version is responsible for a bug. So I need to wait for a fix or ask for refund.

Regards

Toufiq - Staff

More than a month ago #Permalink
Thank you but I willl manage by myself.The new version is responsible for a bug. So I need to wait for a fix or ask for refund.

Regards


Hi there, Thanks for your reply. It depends on you. If you need a refund please contact our sales and if you tell me your issue I will discuss with our developer team. Thanks


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