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Tablet OnePage menu

Featured Lock Resolved Bug
Hi all, I've sent an PM to Toufiq, but probably he is busy, I ask for help to all of you. The OnePage menu doesn't work well in tablet, It is distributed in two row, but I can't use off canvas menu only in tablet if I'm not wrong. How can I set off canvas menu only for tablet guys? Thank you again!

image.png

Attachments (1)

  • image.png
    image.png 32.2 KB

21 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Added this css code and solved your problem. Thanks for your PM.


@media only screen and (max-width: 768px) {
.sp-megamenu-parent >li >a {
-webkit-transition: 400ms;
-o-transition: 400ms;
transition: 400ms;
display: inline-block;
padding: 0 10px;
line-height: 90px;
font-size: 15px;
font-weight: 300;
letter-spacing: 0;
color: #fff;
}
div#sp-logo {
padding-left: 0px;
}
div#sp-menu {
padding-left: 0px;
padding-right: 0px;
}
}


-Thanks

P.C.

More than a month ago #Permalink
Thank you very much Toufiq!!!

P.C.

More than a month ago #Permalink
Ops, Toufiq, sorry! Please, see the attached images: always in the iPad (orizzontal position), the blog list of your OnePage demo is ok, the text is not overlapped, but in my page yes.

Have you an idea to solve?

image.png
image (1).png

Attachments (2)

  • image.png
    image.png 67.4 KB
  • image (1).png
    image (1).png 202.2 KB

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Please share your site URL and let me check your issue.

-Thanks

P.C.

More than a month ago #Permalink
Hi there,

Please share your site URL and let me check your issue.

-Thanks


Hi Toufiq, the URL is https://goo.gl/ocah2A (you have also the backend data access on my last PM). Thank you for all. P.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your reply. I have checked and no problem found.

http://prntscr.com/mzes1o

-Thanks

P.C.

More than a month ago #Permalink
Hi there,

Thanks for your reply. I have checked and no problem found.

http://prntscr.com/mzes1o

-Thanks


Yes Toufiq, the problem is on iPad, in orizzontal view. In the image.png above you can see how the problem appears.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

I have captured a screenshot from the real device.

http://prntscr.com/mzg74i

-Thanks

P.C.

More than a month ago #Permalink
Hi there,

Thanks for your reply. I have checked and no problem found.

http://prntscr.com/mzes1o

-Thanks


Yes Toufiq, the problem is on iPad, in orizzontal view. In the image.png above you can see how the problem appears.


:( I could only check on android now, and the same problem also on tablet, not only on the iPad..

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your reply. I have checked and no problem found.

http://prntscr.com/mzes1o

-Thanks


Yes Toufiq, the problem is on iPad, in orizzontal view. In the image.png above you can see how the problem appears.


:( I could only check on android now, and the same problem also on tablet, not only on the iPad..


Hi there, You told me the iPad issue. Now you tell me that you are on Android. :(

P.C.

More than a month ago #Permalink
Hi there,

I have captured a screenshot from the real device.

http://prntscr.com/mzg74i

-Thanks


Me too Toufiq. The problem is the same on iPad and on Tablet. I don't Know why, but the text is superimposed on the images.

Image.jpg

P.S. Please, if is it possible for you, remove and don't share the images and text of this website, for us it's a problem, because it's not my personal site, it's a customer site, I hope you understand.

Attachments (1)

  • Image.jpg
    Image.jpg 80.7 KB

P.C.

More than a month ago #Permalink
Hi there,

Thanks for your reply. I have checked and no problem found.

http://prntscr.com/mzes1o

-Thanks


Yes Toufiq, the problem is on iPad, in orizzontal view. In the image.png above you can see how the problem appears.


:( I could only check on android now, and the same problem also on tablet, not only on the iPad..


Hi there, You told me the iPad issue. Now you tell me that you are on Android. :(


Both on iPad and on Android Toufiq.The problem is the same both on iPad and on Android!

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your reply. I have checked and no problem found.

http://prntscr.com/mzes1o

-Thanks


Yes Toufiq, the problem is on iPad, in orizzontal view. In the image.png above you can see how the problem appears.


:( I could only check on android now, and the same problem also on tablet, not only on the iPad..


Hi there, You told me the iPad issue. Now you tell me that you are on Android. :(


Both on iPad and on Android Toufiq.The problem is the same both on iPad and on Android!


Hi there, What is the device size of your iPad? Thanks

P.C.

More than a month ago #Permalink
Hi there,

Thanks for your reply. I have checked and no problem found.

http://prntscr.com/mzes1o

-Thanks


Yes Toufiq, the problem is on iPad, in orizzontal view. In the image.png above you can see how the problem appears.


:( I could only check on android now, and the same problem also on tablet, not only on the iPad..


Hi there, You told me the iPad issue. Now you tell me that you are on Android. :(


Both on iPad and on Android Toufiq.The problem is the same both on iPad and on Android!


Hi there, What is the device size of your iPad? Thanks


Mini iPad. Thanks to you.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

I have checked also the iPad mini. But, there is no problem found.

-Thanks

P.C.

More than a month ago #Permalink
Hi there,

I have checked also the iPad mini. But, there is no problem found.

-Thanks


Ok, it’s clear, my devices not work (iPad and Tablet), but all other device work. Do you think that is it possible?

My all devices are updated, I don’t know what I can say.

In my iPad you can see the result.

iPd_mini.jpg

And it's the same on Chome or Safari. If you have not any answer it's ok, but - please - don't say me that it work, because it don't work (it don't work or work only on your devices, but the result it's the same, my problem is here), thank you.

Attachments (1)

  • iPd_mini.jpg
    iPd_mini.jpg 408 KB

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Please update the browser of safari and you can check other Ipad devices. If I have seen the problem, i will fix the issue. But, I didn't get the problem.

-Thanks

P.C.

More than a month ago #Permalink
Toufiq, I sent you photos of two devices where you can clearly see the problem. One device is iPad and the other is a Tablet; I've already told you that the devices are updated. Safari is updated, Chrome is updated. Also, you can see that the OnePage demo works on my devices, but my website doesn't work. If I have not been clear enough, I give up your assistance, I have no problem.

ipad_onepage.jpg
ipad_mysite.jpg

Do you understand?

Attachments (2)

  • ipad_onepage.jpg
    ipad_onepage.jpg 208.2 KB
  • ipad_mysite.jpg
    ipad_mysite.jpg 224.3 KB

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Please check the screenshot that i have captured.

-Thanks

Attachments (1)

  • 185838.jpg
    185838.jpg 386.2 KB

P.C.

More than a month ago #Permalink
And then Toufiq?

Have you seen the images attached? Have you seen that OnePage works and my site doesn't work? Have you an answer for this? Is your device an iPad Mini? The answers is no.

I didn't say that it doesn't work everywhere, I said (and I showed you) that your OnePage demo works on my iPad mini and my other Tablet, but my site doesn't work in the same devices.

If you don't know how to solve, please just say it, but stop turning around the problem, because on this way you will lose patience to your customers.

So, bye.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your reply. We always tried to do help our user.

Just let me know some points
1. Clean your browser cache
2. Update your browser
3. Check other iPad also

Your site works fine here on my iPad.

e.g If i have seen a margin or padding or any issue, then i will provide the support. But, if don't see the problem how can i solve the issue. Please imagine yourself. Don't take it other.

-Thanks


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