Support Forums

Support Online : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

Tags 500 error

Featured Lock Resolved Issue
Hello,
I've installed the quickstart of the Newedge template, also I've change the content and create some tags.
In the site, I use a module to put my tags, but when I clic on them, sends me an 500 error.

I recently update to Joomla! 3.63

Can you help me please.

2 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
please check if you have this same error also on default Joomla template and Helix3 template....
it will help us solve the problem if is related with our product not Joomla itself, thanks.

Paul Frankowski - Staff

More than a month ago #Permalink
2nd, please check if you have installed the latest version of template, if not please update. Just re-install only template package.

3th, If error is still active (after test 1 and 2), please delete those folders
html\mod_tags_popular
html\mod_tags_similar
from newedge template folder.
------

Note! If you have error 500 also on Joomla core template like Protostar or Beez it means this is Joomla issue.


There are no replies made for this post yet.
Be one of the first to reply to this post!

Leaderboard (30 days)

Sifat

Sifat

Total Accepted Answers: 125
Paul Frankowski

Paul Frankowski

Total Accepted Answers: 93
Toufiq

Toufiq

Total Accepted Answers: 22
Pavel

Pavel

Total Accepted Answers: 4
Al Mamun

Al Mamun

Total Accepted Answers: 3

113

Templates

289685

Community Users

Newsletter

Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. JoomShaper.com is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us