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template cuisine with sppb pro 2.3 not working

Featured Lock Resolved Issue
Dears,
I bought your template cuisine shortly.
Actually I am trying to edit or just open pages on page builder
but
1. do not see the safe or cancel button
2. on Internet Explorer - nothing happens - no addon to be chosen - nothing.

Update on page builder pro latest version is not possible as I bought pro for another template and this page builder pro was included in your template.

thanks for help
kind regards

3 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
have you got there JCE?
If yes, please update to 2.6.17 !
Check on Chrome/Firefox/Safari/Opera - cache must be empty.
----
This info was also in SPPB manual.
---
Internet Explorer is browser to download other browsers only.

Th.

More than a month ago #Permalink
Hello Paul,

thanks for reply.
yes it was the update of JCE.

appreciate your help

thank you


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