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Template is NOT RESPONSIVE in mobile devices

Featured Lock Resolved Issue
Hi there,

I bought 2 address domains (say web1 and web2), where web2 is redirected to web1. While social links (from CoalaWeb Social Links extension) are visible in web1 and web 2 for laptops, some problems arise in mobile devices:

1. Web1 is responsive in mobiles, but it does NOT show the social links.
2. Web2 is NOT responsive in mobiles, and it might show (or not) the social links depending on the mobile model. In some models you can see the whole page with the social links but very small, whereas in other mobiles models the page is so big so you have to scroll right to view all the content.

Is there anything I can do in the template to solve this? Thanks.

4 Answers

Admin Atai

More than a month ago #Permalink
Just to inform that all the problems were resolved.

If someone had similar issues in the future, I recommend playing with the layout options to find an appropiate configuration.

Jakir hasan - Staff

More than a month ago #Permalink
Can you share your website URL? We have provided basic responsive support for helix template. If you add new content and modules for your website then you have to responsive for those part. Hope you understand..................



More than a month ago #Permalink
Hello, could you tell me how you solved, even I'm in the same situation

thank you

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