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Template Not Found Error

Featured Lock Resolved Issue
I have tried every suggestions listed in the forum and also worked with my hosting company to ensure settings are as recommended in your documentation and I am still not able to access the Page Builder Templates.

How can I resolve this issue?
2018-03-10_0933.png

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3 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
This issue seems to be resolved. I can now access the templates with no issues.

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
we had similar case in past, and it was IP lock of JoomShaper API set by hosting / government.
If this is a reason, we cannot jump over that.

Do you have 2nd server, alternative, maybe ask your IT friends - where you can install Joomla and SPPB Pro for few hours and check there.
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