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Template related error messages

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I thought this was an issue with a plugin I'm using, however, the plugin's developer (JoomlaKave) tells me it's a template issue. Attached are two screen shots of error issues related to the template. The plugin works everywhere except on pages that use SP Pagebuilder.

Email me and I'm am happy to email you Admin and FTP access to the backend of the site if you want to poke around.

Right now the incompatible plugin, "Age Restriction Message Display" is turned off for pages that use SP Pagebuilder. Here is the response about the template issue from the plugin developer, JoomaKave...



Sam,

We did a deep investigation.

We solved the problem from our end. Actually, there was no bug at our plugin. Your website is a landing page. for some menu items it does not load the website. But we found some errors at your site which may be responsible and should be resolved regardless.

The errors appear to be occurring at Template, and our plugin is not responsible for that. Even if you disable our plugin, the error will at your site homepage. We did error notification turn OFF at our plugin. So now if our plugin is enabled, then you will not see the error message.

There are two error messages. one is at the home page,(Disable our plugin you will see it), and another is at console. (See attached Screenshots). Either this error was existing at your site previously OR, those errors newly occurred (For joomla/template updates).

For that error messages, our plugin is not working at Homepage of your site. But it is working in other pages, even if you click on any article. Please contact to your template owner (From where you have purchased the template) to get this error resolved.

Attachments (2)

  • Error1.png
    Error1.png 10.6 KB
  • Error2.png
    Error2.png 27.6 KB

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