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Templates not found

Featured Lock Resolved Bug
where is the problem?
Thanks

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21 Answers

Paul Frankowski - Staff

2 weeks ago #Permalink
Hi,
sorry for temporary problems,
we noticed that on some servers (mostly localhost) this area is not loaded.
please :

1) Update SPPB Pro to 3.0.2
2) Tell us from what country is your server IP
I am having the same problem. My country server is USA. I have 3.0.2 installed.

Paul Frankowski - Staff

2 weeks ago #Permalink
Temporary please ask your hosting support if they can disable "cURL library" for your domain/hosting plan. It helped in one case.

Marcin

2 weeks ago #Permalink
Hi,
i have the same problem when i was using domain site name, for example:
http://burger.com/administrator/.....

But when i was using direct addressing
http://yourserwername.provider.com/_catalog_with_site_/administrator
all works great

Try, maybe it will help you too...

Paul Frankowski - Staff

2 weeks ago #Permalink
yes, it means there is problem with real URL.
I deliver all clues to our detective team. thanks
Hi,
i have the same problem when i was using domain site name, for example:
http://burger.com/administrator/.....

But when i was using direct addressing
http://yourserwername.provider.com/_catalog_with_site_/administrator
all works great

Try, maybe it will help you too...


Thanks! I will give it a try and let you know the results. Stay tuned....
Hi,
i have the same problem when i was using domain site name, for example:
http://burger.com/administrator/.....

But when i was using direct addressing
http://yourserwername.provider.com/_catalog_with_site_/administrator
all works great

Try, maybe it will help you too...


Thanks! I will give it a try and let you know the results. Stay tuned....


Okay, this is strange.

A few days ago I tried adding my site wadesnyder.com to Cloudlfare's DNS to see if that might help things.

The site got stuck in Setup mode with the following errors:

DNS Records For wadesnyder.com

A, AAAA, and CNAME records can have their traffic routed through the Cloudflare system. Add more records using this form, and click the cloud next to each record to toggle Cloudflare on or off.
An A, AAAA or CNAME record was not found for the www subdomain. The http://www.wadesnyder.com subdomain will not resolve.
An A, AAAA or CNAME record was not found pointing to the root domain. The wadesnyder.com domain will not resolve.
An MX record was not found for your root domain. An MX record is required for mail to reach @wadesnyder.com addresses.

I don't know why CloudFlare would have any issue with the wadesnyder.com DNS records as they look pretty normal.

However, now that the domain is stuck in the setup mode at Cloudflare my templates are now showing up when I try to add a new page and click on Page Templates.

Oh well, all's well that ends well?

Eric

2 weeks ago #Permalink
Page templates and SPPB pro 3.0.2 do not work.
You don't have a solution but I have paid.
It's not very pro and i stop to work with you.

Paul Frankowski - Staff

2 weeks ago #Permalink
Eric, you have right. Waiting for update is painful. That's why I sent you a temporary solution.
On Monday official update. Let me know.

Paul Frankowski - Staff

2 weeks ago #Permalink
Eric please also read : https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#faq-problems-solutions

because not always is only our fault. But also template developer or problems with cache or not updated extensions.

Eric

2 weeks ago #Permalink
Eric please also read : https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#faq-problems-solutions

because not always is only our fault. But also template developer or problems with cache or not updated extensions.


Thank you but my current problem is not in this list.
I have this problem with SPPB pro and page templates since the upgrade in 3.0.2.

Eric

2 weeks ago #Permalink
Eric, you have right. Waiting for update is painful. That's why I sent you a temporary solution.
On Monday official update. Let me know.


What is the temporary solution ?
I'm waiting for the new version on Monday.
I hope this is the solution to my problem.
I want to use the page templates with SPPB pro 3.0.2.

Paul Frankowski - Staff

2 weeks ago #Permalink
My file included fix for Image Upload problem and Templates not found - This forum topic was only about it.

I am not Future-Teller to know what is wrong on your site, that's why I added link to FAQ as well.

Eric

2 weeks ago #Permalink
My file included fix for Image Upload problem and Templates not found - This forum topic was only about it.

I am not Future-Teller to know what is wrong on your site, that's why I added link to FAQ as well.


Future-Teller ? Sorry but I do not understand anything. I'm using SPPB 3.0.2 and joomla 3.8.2 and I want to create SPPB pages with your templates. I have an error in a popup 'templates not found' Do you have a temporary solution or not ? Your fix doesn't work. Your official update on Monday is the solution to my problem ?

Eric

2 weeks ago #Permalink
Please send us a refund.
SPPB 3.0.2 doesn't work with page templates (error : Templates not found.)
Your fix doesn't work
and no support.

Paul Frankowski - Staff

2 weeks ago #Permalink
I told you you have to wait for official update on Monday.
Now is Friday night, office is closed.
---
If you want refund use contact form (Monday)

Eric

2 weeks ago #Permalink
I just want a version that works.
I'm waiting for the official update on Monday.
Have a nice week end

Eric

One week ago #Permalink
I have always a problem for pages templates with SPPAGEBUILDER PRO 3.0.3.
I have the following message : Templates not found.

Paul Frankowski - Staff

One week ago #Permalink
How I can help you without access to Joomla?
Hmm.
---
Have you tried from 2nd browser ?
I am in Argentina and I have also problem for pages templates with SP PAGEBUILDER PRO 3.0.3.
I have the following message : Templates not found.
I ask to my host support and they said: "can be easily enabled from the Advanced -> PHP Settings section of your Hosting Control Panel.In your case allow_url_fopen is already enabled"https://us.cloudlogin.co/advanced/php/

I have also enabled allow_url_include, so please test again on your end.

What can I do to fix the problem?

Paul Frankowski - Staff

One week ago #Permalink
@Eric
Have you tried with changed PHP settings ?


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